DTL (Division of Teaching and Learning) - Customer Profile
Division of Teaching and Learning Overview
DTL is a department of UW-Madison containing several departments that GDS supports. CTLM (Center for Teaching, Learning and Mentoring) and WISCEL (now incorporated within CTLM), The Admin Office, Wiscience, MCPS (Morgrige Center for Public Service), Assessment now called SLA, and OACS (Office of Academic and Career Services) - which has within it: Academic Awards, CCAS (Cross-College Advising Services), CEC (Career Exploration Center) , FFWS (Fund for Wisconsin Scholars), GUTS (Greater University Tutoring Services), Online Student Success, OUA (Office of Undergraduate Advising), Professional Development & Training, Pre-Health, Pre-Law, and Summer Initiatives. We are committed to the highest standard of service for our students, colleagues, visitors, and other customers within the Divison of Teaching and Learning. Staff will serve as role models by practicing exemplary, respectful, and inclusive behaviors in all of our interactions with customers.
Organizational Information
Location
|
Primary |
445 henry Mall |
|---|
Customer Contacts
|
Purchasing |
All purchase requests should be submitted by an authorized requester on the VIP Customer Portal (once onboarded) |
|---|---|
|
SA Requests |
Andrew Hanson ajhanson6@wisc.edu
|
|
Decommission |
User should contact Andrew Hanson for internal records upkeep
|
| Primary Tech Contact |
Sarah Barber - Main overseer of DTL: sarah.barber@wisc.edu, Andrew Hanson - Inventory and active replacement: ajhanson6@wisc.edu Bridget Nettesheim - Finance and contract review: bnettesheim@wisc.edu |
Organizational Information
|
Dept Code |
US-DS-DTL |
|---|---|
|
UDDS |
A371000/ and varied per sub department |
|
DoIT # |
D009291 |
| Platinum DoIT# | N/a |
Contract Information - DoIT
|
Contract Name |
DTL |
|---|---|
| Contract Liaison |
Roger Hayes |
| FTE Technicians |
Roger Hayes, Bradley Schilder |
| Student Technicians |
All |
Active Directory Information
| Department | Includes |
|---|---|
| WISCIENCE | WISCEL, CALT |
| SLA | Assessment, DO |
| OACS | Acad Awards, Advising Sys Admin, CCAS, CEC, FFWS, GUTS, Online Student Success, OUA, PD & Training, PreHealth, PreLaw, Summer Initiatives |
| MCPS | |
| CTLM | WISCEL |
| CCH | History |
| ADMIN | Budget, HR |
Main User Group:
DTL-Users-All
SA Groups:
All under DDS - Contracts - DTL - Desktop Administrators
WISCIENCE System Administrators
SLA System Administrators
OACS System Administrators
MCPS System Administrators
CTLM System Administrators
CCH System Administrators
Admin System Administrators
Network Information
|
Subnet(s)
|
VLANs |
Building |
Device/s
|
|---|---|---|---|
|
144.92.111.192/26 144.92.194.32/27 |
3126-CSSC 660-CSSC |
445 Henry Mall (Genetics) |
s-genetics-408-2-access s-genetics-102a-3-access s-genetics-410m-1-access |
| 128.104.148.128/25 |
1460-CSSC 1460-WIRELESS |
Ingraham Hall |
s-ingraham-111a-2-access s-ingraham-11a-2-access s-ingraham-211a-2-access s-ingraham-314-2-access s-ingraham-b5a-2-access s-ingraham-b5b-2-access |
| 144.92.230.192/26 |
19-CSSC |
Middleton Building |
s-midmedlib-b168-3-access s-midmedlib-317-2-access |
| 144.92.69.64/26 |
3057-432NM |
Red Gym | s-redgym-131-1-access |
Printer Information
Users should be given access to DTL-Users-All for print privileges
| Printer Model | Location | IP Address | MAC | Print Server? | User Code? | Path |
|---|---|---|---|---|---|---|
| Ricoh MP-C2504 | Ingraham, 114 | 128.104.148.147 | 00:26:73:c3:69:ca | Yes | No | \\dds-printserver.ad.wisc.edu\CAGPR-Ingraham-114-Ricoh-MPC2504 |
|
|
||||||
| Canon iR-C257 | Ingraham, 108 | 128.104.148.145 | 6c:3c:7c:af:ef:d0 | Yes | No |
\\dds-printserver.ad.wisc.edu\DTLPR-WHITE |
| HP LJ-4350 | Ogg, 116 | 128.104.128.214 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-OGG-1166-HP-LJ4350 | |
| HP LJ-P4015 | Sellery, 37 | 128.104.163.182 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-SELL-37-HP-LJP4015DN | |
| HP LJ-P3015 | Witte, 118 | 144.92.6.144 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-WITTE-118-HP-LJP3015 | |
| Ricoh MP-C2504 | Ingraham, 10 | 128.104.148.148 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-ING-10-RICOH-MPC2504 | |
| HP LJ-4100 | Dejope, 1130 | 144.92.116.118 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-DEJOPE-1130-HP-LJP4100N | |
| HP LJ-2055 | Ingraham, 2 | 128.104.148.134 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-ING-2-HP-P2055 | |
| Canon iR-3225 | Ingraham, 6 | 128.104.148.144 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-ING-6-Canon-IR3225 | |
| HP LJ-2055 | Chadbourne, 101B | 128.104.83.23 | Yes | No | \\dds-printserver.ad.wisc.edu\CCASPR-CHAD-101B-HP-LJP2055N | |
| HP LJ-2035 | Middleton Building, 107 | 128.104.82.141 | Yes | No | \\dds-printserver.ad.wisc.edu\CPHAPR-mml-107-HP-LJP2035 | |
| HP CLJ-3525 | Middleton Building, 110 | 128.104.82.142 | Yes | No | \\dds-printserver.ad.wisc.edu\CPHAPR-mml-110-HP-CLJCP3525 | |
| HP LJ-4050 | Middleton Building, 110 | 128.104.82.143 | Yes | No | \\dds-printserver.ad.wisc.edu\CPHAPR-mml-11-HP-LJ4050 | |
| Brother LJ | Middleton Building, 168 | 128.104.92.152 | Yes | No | \\dds-printserver.ad.wisc.edu\CPLAPR-mml-168-Brother-LaserJet | |
| Ricoh MPC2504 | Middleton Building, 209 | 144.92.230.199 | Yes | No | \\DDS-Printserver.ad.wisc.edu\CPLAPR-MML-209-RICOH-MPC2504 | |
| Ricoh MP-4001 | Middleton Building, 307 | 144.92.40.44 | Yes | No | \\dds-printserver.ad.wisc.edu\DOITPR-MID-307-RICOH-MP4001 | |
| Ricoh MP-C2504 | Middleton Building, 307 | 144.92.40.18 | Yes | No | \\dds-printserver.ad.wisc.edu\DOITPR-MID-307-RICOH-MPC2504-BW | |
| Ricoh MP-C2504 | Middleton Building, 307 | 144.92.40.18 | Yes | No | \\dds-printserver.ad.wisc.edu\DOITPR-MID-307-RICOH-MPC2504-COLOR | |
| Ricoh MP-301 | Middleton Building, 307 | 144.92.40.19 | Yes | No | \\dds-printserver.ad.wisc.edu\DOITPR-MID-GR-RICOH-MP301 | |
| HP LJ-4015 | 445 Henry Mall, Room 114 | 144.92.111.202 | No | No | Direct IP | |
| Dell C5765dn | 445 Henry Mall, Room 114 | 144.92.11.246 | No | No | Direct IP | |
| Konica Minolta C308 (retired) | 445 Henry Mall, Room 114 | NA | No | Yes | WSCI - Adding Konica Minolta Printer (OSX) | |
| HP LaserJet | 1st floor 445 Henry Mall | 10.131.21.133 | 3c:4a:92:c0:e4:20 | Yes | No | |
| Ricoh MP C2503 | 5th floor 445 Henry Mall | 10.131.21.129 | 00:26:73:b6:74:b3 | Yes | 1114 | \\dds-printserver.ad.wisc.edu\DTLPR-BLUE |
| Canon iR-ADV C3930 | 1st floor Red Gym Morgridge Center | 144.92.69.72 | Yes | NO | \\dds-printserver.ad.wisc.edu\DTLPR-MAROON | |
| Brother HL-L2370DW | 5th floor 445 Henry Mall | 10.131.21.130 | b4:22:00:7a:f6:15 | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-ORANGE |
| Brother HL-L2370DW | 3rd floor 445 Henry Mall | 10.131.21.132 | 4c:d5:77:0e:93:7c | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-PURPLE |
| Canon IR Advanced DX3835C | 1st Floor 445 Henry Mall | 10.131.21.134 | 34:9f:7b:d2:04:df | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-GREEN |
| HP printer | 1st Floor OGG Hall |
128.104.128.219 |
f8:da:0c:47:b8:9a | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-MATADOR |
| Brother HL-L2370DW | 4th floor 445 Henry Mall | 10.131.21.131 | 4c:d5:77:0e:91:2a | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-YELLOW |
| Canon Image Runner Advanced DX C257IF | 3rd Floor 333 ECM GUTS office RM 3111 | 128.104.143.2 | 6c:3c:7c:af:f1:67 | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-RED |
| Canon Image Runner 2525 | 1st Floor 101 Chadbourne | 128.104.83.26 | Yes | No | \\dds-printserver.ad.wisc.edu\ccaspr-chad-101-ir2525 | |
| Brother MFC-J5340DW | 103C Henry Mall |
10.131.21.138 |
B4:22:00:76:89:85 | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-VANTABLACK |
| Brother MFC-L3780CDW Series | 11th floor CCH 333 ECM | 144.92.255.142 | 94:dd:f8:27:a0:b3 | Yes | No | \\dds-printserver.ad.wisc.edu\DTLPR-SILVER |
Shared Drive Information
DTL uses shared drives hosted on campus in addition to other cloud storage tools like Google Drive, Box, and One Drive. The Shared folders are split by sub-departments of DTL and Home folders are created on individual basis. Home folders must be approved ahead of time by DTL Admin for storage reasons. Individual Home folders are stored in the Home drive and departmental shared folders are stored with in the Shared Drive, but both use the same total space.
Permissions for Home folders are given to individual netIDs while the departmental shared folders are given within UDDS grouping, unless otherwise noted.
All shared drives are now organized via UDDS groups
| DTL-UUDS-WIScience | DTL-UDDS-SummerInitiatives |
| DTL-UDDS-MCPS | DTL-UDDS-PreLaw |
| DTL-UDDS-CTLM | DTL-UDDS-PreHEalth |
| DTL-UDDS-CCH | DTL-UDDS-PD&Training |
| DTL-UDDS-Assessment | DTL-UDDS-OUA |
| DTL-UDDS-CCAS | DTL-UDDS-OnlineStudentSuccess |
| DTL-UDDS-AdvisingSystemAdmin | DTL-UDDS-GUTS |
| DTL-UDDS-AcadAwards | DTL-UDDS-FFWS |
| DTL-UDDS-DO | DTL-UDDS-CEC |
Main Permission Groups:
| Group Name | Description |
|---|---|
| DTL-Drive-Shared-Full Control Share Access | Full permissions for the Shared Drive |
| DTL-Drive-Shared-Read Access |
Read permissions for the Shared Drive and all subfolders\ |
| Drive Letter | Name |
Path |
|---|---|---|
| S: | Shared | \\dtl.drive.wisc.edu\dtl\shared |
| H: | Home | \\dtl.drive.wisc.edu\dtl\home\$username\ |
Standard Hardware
Monitor:
2 standard Dell
Docking Station:
Either UD- Dell model for Macs or WD- Dell model for PC
Laptop:
Dell standard user mostly. Some Power users in CTLM for design
Apple: Not Recommended - But are still heavily seen in the Division
Billing:
Billed to the D#
Support Information
| Contract Scope |
CLIENT MANAGEMENT Notes: Pending to change |
|---|---|
| General Support Information |
CAMPUS ACTIVE DIRECTORY Vast Majority |
| Managed Security Layer |
CAMPUS ACTIVE DIRECTORY |
| Primary Support Contact | EAST |
| Physical Access |
445 Henry Mall |
| System Admin Request |
Must be approved by Andrew Hanson, ajhanson6@wisc.edu
|
Department-Specific Software
If customer requests on the ALF:
-
Snagit
-
Camtasia
-
Articulate 360
-
Node.js
-
React
-
Visio