RSO-Software - EMS
This document outlines steps for setting up EMS on a user's account.
Notes
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EMS stands for Event Management System and is used by a few people in the RSO environment, primarily the SAC.
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It is a SEAM managed service and any requests besides installation and setup should be elevated to them.
- Obtain the EMS software at EMS Desktop Client - Windows Installation (does not require admin credentials)
How to Set Up EMS
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Contact SEAM and request for EMS to be pushed to the computer
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Provide the full computer name and department the computer is for
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Log into the computer with the customer
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Connect to University internet or Global Protect
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Launch EMS
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A screen will pop up requesting an AppFacade URL
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The user can now use EMS on the computer as long as they know their account information