WAIO (Waisman Outreach) - Customer Profile
Waisman Outreach (WAIO) Overview
The Waisman Center provides various outreach activities that range from center-based activities open to the general public to state-wide training and lectures, to providing direct services to children and adults with disabilities to providing useful and timely information through the Internet and our Family Resource Center.
Organizational Information
Location
| Primary |
122 East Olin Avenue |
|---|
Customer Contacts
| Purchasing Contact | James Mulder - mulder@wisc.edu |
|---|
Organizational Information
|
Dept Code |
WAIO |
|---|---|
|
UDDS |
A348700 |
|
DoIT # |
D000487, D000485, D000158 (preferred) |
Contract Information
|
Contract Name |
Waisman Outreach |
|---|---|
| Primary Tech |
Joe Waldbillig |
|
Type |
T&M for desktop support Fixed Price for MSL |
Active Directory Information
|
Active Directory Location |
OU=WAIO,OU=orgUnits,DC=ad,DC=wisc,DC=edu |
|---|---|
|
Computer Security Group |
WAIO-GS-Computers-All |
|
User Security Group |
WAIO-GS-Users-All |
Network Information
|
Subnet(s) |
VLANs Private - Public |
Building |
Hardware FW |
Wireless |
|
|---|---|---|---|---|---|
|
144.92.148.0/25 |
None |
None |
None |
144.92.148.2 (non-NS managed) |
OlinavewirelessAP |
| IP Range Start | IP Range End | Notes |
|---|---|---|
|
144.92.148.0 |
144.92.148.127 |
None |
Static IP Addresses associated with Subnet 128.104.52.0/25
Printer Information
Shared Drive Information
| Common Drive Letters | Friendly Name | Share Path |
|---|---|---|
| H: | Home | \\waio.drive.wisc.edu\waio\home\%Username% |
| M: | Shared | \\waio.drive.wisc.edu\waio\Shared |
Support Information
|
Contract Scope |
CLIENT MANAGEMENT Notes: None |
|---|---|
|
General Support Information |
CAMPUS ACTIVE DIRECTORY |
|
Managed Security Layer |
CAMPUS ACTIVE DIRECTORY |
|
Primary Support Contact |
Tech |
|
Physical Access |
Waisman Outreach machines are located on the first and second floors of 122 E Olin Ave. Access is regulated by physical locks, but the front desk will let you in for service calls if you identify yourself as a DoIT technician. |
Other WAIO Information
Printer Authentication
WAIO's Sharp multi-function device requires a user number for some functions to operate. This information can be found in LastPass.
Network Closet
In the network closet on the first floor that houses WAIO's switches and ASA firwall, There is a unmarked cable running out of the DoIT switch. This cable belongs to the UW Health Adolescent Alcohol/Drug Assessment and Intervention Clinic and is allowed on the network. (DO NOT TOUCH)