Campus Network Housing Troubleshooting (University Houses) - Connecting a Device

This document is intended to guide you through the troubleshooting steps for registration and connection issues with any device in University Houses.

Campus Network Housing Troubleshooting

Important note: Before escalating to OpEng, ask customers to confirm that routers are connected to the red jack.

Links to referenced and relevant pages:

Internal Notes

OpEng should troubleshoot before escalating to Housing Resident Support.

Keywords:
resnet network internet ethernet wireless wifi university houses devices registration problems register campus housing troubleshooting tv printer computer gaming console laptop eagle heights apartment apartments
Doc ID:
94232
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2019-08-30
Updated:
2025-05-08
Sites:
DoITHelpDesk-internal, Housing-internal