UW-Madison Online offers multiple undergraduate degrees. The degree program is primarily aimed at adult learners (target audience is between 25-35 years old) who have some college credit but no degree. These students will have no requirement to physically be on campus, could be located anywhere and may be accessing their coursework from rural areas or areas where internet access maybe slower than campus.

For calls regarding standard Help Desk supported services, follow standard diagnosis and troubleshooting procedures and select the appropriate service accordingly.

For none-standard/undocumented issues ask the customer to contact the UW-Madison Online Team and open a ticket using the service, category and subcategory noted below:

• Help Desk Support
  • REFERRALS
    • UW-Madison Online (OUD)