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Engage - 403 Error Appearing in Some eTexts - RESOLVED

Posted: 2025-12-19 14:32:14   Expiration: 2026-01-06 14:32:14

Disclaimer: This news item was originally posted on 2025-12-19 14:32:14. Its content may no longer be timely or accurate.

Some Engage eTexts are not loading, instead showing a 403 error message.

Update (01/05): RedShelf has resolved this issue!

Error 403

This is not occurring for the majority of Engage eTexts, though it is unknown specifically which ones were impacted. There is no workaround available at this time.

RedShelf is aware of the issue and is actively working on a resolution. More information will be added here as it is known.

-- Learn@UW: Rhianna Campbell