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Sequence of Events for Imaging Update August 13 and 14

Posted: 2026-04-23 13:51:35   Expiration: 2026-08-31 12:05:00

Sequence of events for the imaging update August 13-14 - detailed information about user acceptance testing

Sequence of Events for Imaging Update August 13 and 14

Sequence of Events for Updating to version 26.1 August 13-14

Below is the sequence of events scheduled for Thursday, August 13 and Friday August 14.

Thursday, August 13

6:00 pm - Production system shutdown for backup and upgrade. Department Leads will be contacted when this begins 

Friday, August 14

By 8:00 am - Department Leads will be contacted when the following services are available in Production for user acceptance testing (UAT)

  • Perceptive Content Client
  • Titan
  • Import/export processes

8:00 am  - Imaging Team begins support for user acceptance testing in Production

  • Acceptance Testing: From 8am to 11am the Production system is available for user acceptance testing and should not be used for full Imaging production as there is a risk of document loss IF the update fails user acceptance testing and needs to be rolled back.
  • If you have tested against the Imaging TEST environment in the last month you should use the same mechanisms you used to test in the TEST environment for your user acceptance testing. Please do NOT upgrade any computers this morning that have not already been upgraded for testing UNTIL AFTER user acceptance testing is completed.
  • During your user acceptance testing of PRODuction if you run into issues please inform the Imaging Team at imaging-support@doit.wisc.edu
  • Final User Acceptance Testing due before 11:00am. Please submit your results at https://uwmadison.co1.qualtrics.com/jfe/form/SV_eQAQLOX9ZDIIXqe 

11:00 am - Assess environment and determine the need for an update roll-back

  • If NO significant issues are identified during user acceptance testing, the Imaging Team will
    • Contact Department Leads with decision
    • Set PEDS to update Imaging clients
    • Normal support obtains
  • If significant issues are identified, the Imaging Team will
    • Decide if an update roll-back needs to occur
    • Contact Department Leads with decision

 Please contact  imaging-support@doit.wisc.edu if you have any questions or concerns.

-- ECMS: Julie Martinelli