UW-Madison Box - Folder Insights

Folder Insights shows and reports information to folder owners and co-owners on Folder Activity, Collaborators, and Shared links. Folder Insights also allows you to generate certain reports.

How do you access Folder Insights?

To access Folder Insights you will need to be the owner or co-owner of a folder.

  1. Log in to Box.
  2. Click on the three dots called "More Options" on the folder you would like the Folder Insights run on.
    Box More Option Elipses
  3. Then click on Folder Insights. 
    Folder Insight is the third option after clicking more option.
  4. The Folder Insight page will then appear with the Folder Activity, Collaborators, and Shared Link information on display. 

    Folder Inisight landing page showing statistics from the three sections.
  5. Each section has a Download Report button which will download one of the following;

    Folder Activity for a range of days up to 90 days.

    Download Folder activty
    Collaborators Report will show you who the collaborators are on that Folder as of the day the report is run. 
    Collaborators download report.
    Shared links will show you how many shared links there are as of the day the report is run. 

    Shared Links Download Report.
  6. Once one of the download reports buttons is clicked it will ask where the report should be save. Select the folder then click save. Please note that you need to be the owner of the destination folder. 

    Download Report folder selection page.
  7. Once the folder has been selected and the report run a message will appear with the following; 
    Folder Desctiption > Status: running > Report Type: Folder activity
  8. When the report is ready it will appear in the folder. 
    Folder activity report folder.

What can I see with Folder Insights?

Folder Insights will show the following depending on the reports run; 

  • Folder activity including
    • Date of the action
    • User who affected the folder
    • Action taken
    • Folder affected
  • Collaborators will show;
    • Item Name 
    • Item Type 
    • Collaborator Name 
    • Collaborator Type 
    • Collaborator Permission
    • Inviter Email
    • Invited Date
  • Shared links will show;
    • Item's name
    • Item type
    • Shared Link status
    • URL for the Shared Link
    • Permissions

Are there any limitations?

The following are limitations with Folder Insights; 

  • Folder activity can only go back 90 days. If you would like information prior to 90 days, please request a user activity report.
  • Reports can only be downloaded to a folder that you own.
  • Folder Insights can only be run on Folders that are internally shared/owned.
  • Folder Insights can only be run on folders you are an owner or a co-owner of.
  • Folder activity won't show if a file or folder has been deleted or moved

What Reports can I download?

  • Folder Activity
  • Collaborator
  • Shared Links

 



Keywords:
Reports box reporting download uploads previews shared links edits collaboration activity file folder shared links user activity 
Doc ID:
149774
Owned by:
Alexandra G. in Box
Created:
2025-04-09
Updated:
2025-04-25
Sites:
Box, DoIT Help Desk