UW-Madison Box - Getting Started

First Time Users

If you have never accessed your UW-Madison Box account, you will need to log in through the web client in order to get started. You do not need to do anything else besides logging in—your account will be ready as soon as you authenticate. Additionally, your account will be created with unlimited storage space, so you can start adding content immediately!

For instructions on logging in through the web client, please see UW-Madison Box (Web) - Logging In.

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Login Options

In addition to the Box web client, you also have the option of accessing files stored in your Box account through Box Sync for your desktop and mobile devices.

For instructions on logging in through mobile devices, please see UW-Madison Box - Logging In.

  • Note: Instructions for logging into Box Sync for Desktop are currently not available; however, we expect to have them added shortly.

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Before you begin managing your files, it is helpful to acquaint yourself with the layout of your Box account page. Box uses a row of tabs represented by icons, as well as a dropdown menu, as their primary site navigation. Beginning with the tabs:

The Files tab is the core of your Box account. Here you can view all files and folders you have access to, making this the starting point for all your file management.
The Updates tab displays a list of actions performed on all documents you have access to, regardless of whether you uploaded them or they were shared with you by another user. Most actions one can take in Box, including uploading, downloading, previewing, and commenting, will generate an update for all collaborators.
The Notifications tab will show you any tasks you've been assigned, messages sent to you, and messages you've sent to other users.

To the right of the three navigation tabs, you will see a dropdown menu labeled with your name. Opening this menu will display a number of other important account actions:

  • Account Settings contains information and settings related to your account, such as amount of storage being used, associated email addresses, login activity, default settings for collaboration, notification settings, and more.
  • Collaborators displays a list of all users with whom you are currently collaborating, i.e. the people and project groups that have access to the same folders you do. It is important to note that there are multiple "levels" of collaboration, and the users in this list may not have the same type of collaborator access.
  • Apps connects you with various desktop and mobile applications that can be integrated with your Box account to expand your ability to access and manage your Box data.
  • Trash displays any files and folders that you have deleted from your account. For UW-Madison users, deleted files will remain in the Trash for 90 days pending permanent deletion; before this time, you may restore the deleted files.
  • Help will take you to the Box Community website, where you will be prompted to register as a member in order to participate in Community forums.
  • Get Box Sync will take you the "Mobile & Sync" page within your Account Settings, where you can download Box Sync for your various devices.
  • Log Out will log you out of Box. Please note that this will not log you out of your current NetID session, so as long your NetID session is active, anyone else accessing your browser can log back into your Box account.

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Configuring Notifications

Box gives you the option of receiving email notifications for specific events involving your account and files. For instructions on changing your notifications settings, please see the following Box support article: https://support.box.com/entries/23608048

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Creating an External Password

UW-Madison Box account use Single Sign On for authentication, which allows you to access your Box account by logging in with your NetID and password. However, some external apps that are capable of interacting with your Box account do not have Single Sign On functionality.

For this reason, you may need to create an external password for your account in order to use certain apps. These apps will then use your external password in conjunction with your full WiscMail address (i.e. bbadger@wisc.edu) for authentication.

For instructions on creating an external password for your account, please see UW-Madison Box - Creating an External Password.

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Keyboard Shortcuts

The Box web client supports the use of certain keyboard shortcuts to make file management as efficient as possible. For a full list of the hotkeys supported by Box, please see: https://support.box.com/hc/en-us/articles/202631133

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System Requirements

To access the Box web client, you must use a supported browser. For all browser requirements, please see UW-Madison Box - Recommended Browsers and Operating Systems.

If you would like to use Box Sync for Desktop, you will also need to meet the system requirements documented here: https://support.box.com/hc/en-us/articles/200852677#syncsysreqs

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Keywords:box box.com box.net uwmadison accounts logging in login layout configure notifications change email password keyboard shortcuts hotkeys system browser requirements   Doc ID:33229
Owner:Leah S.Group:Box
Created:2013-09-06 14:22 CDTUpdated:2016-06-16 12:31 CDT
Sites:Box, DoIT Help Desk, DoIT Tech Store
Feedback:  4   4