Generating Log Files for AppsAnywhere

How to generate Logs in AppsAnywhere to assist with troubleshooting.
  1. Click on the arrow in the lower right corner of the screen to show Hidden Icons in your System Tray

       Show Hidden Icons

  2. Right click on the AppsAnywhere Icon

       AppsAnywhere Icon

  3. Click on "Collect Support Data"

       Collect Support Data

  4. Select where to save the .zip file.  

       AppsAnywhere support data save location

  5. A .zip folder will now be created in the directory you selected.  Please be sure to include this .zip folder when contacting the CAE Help Desk

      AA Support Data zip

Keywords:
apps anywhere appsanywhere troubleshooting log logs 
Doc ID:
153904
Owned by:
Dan S. in CAE
Created:
2025-07-31
Updated:
2025-08-14
Sites:
Computer-Aided Engineering