CAE Duo - Generating one time use codes

How to generate a number of one time use DUO codes

It can be useful to have a few One-Time use DUO codes, in case you forget or lose your other device.  Please note that these codes will expire 4 months after they are generated, so you will need to periodically generate new ones.


1. Navigate to mfa.cae.wisc.edu and login

2. Click on "Manage Tokens and One-time use codes
Manage Tokens and Codes
3. Click on "Request One-Time Code(s)"
Request codes
4. A.  If you wish to verify using a push notification to your mobile device, select how many codes you wish to generate from the drop down, then click "Submit from <Phone number/device>" and verify it using the DUO mobile app.

Mobile App verification
    B.  If you wish to enter a code from a token/fob, select how many codes you want from the drop down and enter a code from your device, then click "Submit from <Token/Fob Serial Number>
Token Code verification
5.  Once you Click submit, and verify on your mobile device if you use that method, your browser will download a PDF with your One-Time codes.  

Handling Your Backup Codes

-Backup codes should be stored in a secure but accessible location (such as a locked drawer or cabinet) while not in use.

-Generating new backup codes will invalidate your previous backup codes.

-Backup codes will expire after four months; The expiration date is displayed on the print-out below the passcodes.

-Each code can only be used once so we recommend crossing them off as you use them.




Keywords:mfa duo login one time code use   Doc ID:110592
Owner:Dan S.Group:Computer-Aided Engineering
Created:2021-04-29 10:47 CSTUpdated:2021-06-03 10:07 CST
Sites:Computer-Aided Engineering
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