CAE Duo - Activating the Duo app

How to set up your CAE Duo account for a smartphone or tablet

Background:

The College of Engineering has decided to integrate Duo into critical CAE infrastructure services to adhere to campus policies. In order to utilize Multi-factor authentication, you will need to set it up on a smartphone, tablet or token. More on the Duo Multi-factor Authentication Project can be found on here:  MFA-Duo - What is Duo Multi-factor Authentication?

CAE Duo- Duo App for Smartphone or Tablet

This document will walk you through the process of setting up Duo Multi-factor Authentication for College of Engineering specific services for use with a smartphone or tablet. Please note that this is in addition to your NetID specific Duo installation. You will have two Duo instances under the same application once you have completed these steps. Please plan for 10-15 mins to get your Duo registered with the College of Engineering.

Note: This document is only for setup if you're planning to use a smartphone or tablet with MFA Duo.

If you wish to use a hardware token only, please see the instructions here. 

Please be sure to use a separate device from your phone or tablet to access the MFA portal, as setting up the app will require scanning a QR code from your device

1. Navigate to mfa.cae.wisc.edu and click "Manage Devices"

2. Then you should see the CAE Duo Portal, shown below. To begin setting up the Duo App, click "Get Started"


                CAE Duo Get Started Page

     3. Select the device type you would like to add:

Smart Phone

  1. Select Duo Mobile.

  2. Enter your phone number, then press Continue.

    Enter your phone number including correct country code
  3. Confirm your number, it will be listed between the button and question. Press Yes, it's correct.
    Verify the phone number

  4. Download the Duo Mobile Application on the new device you are adding, if not already downloaded and click Next:

  5. Configure the Duo App on your mobile device and finish adding the device in Device Management Portal:

    1. Open the Duo App on your phone.

      Note: After opening the Duo App, you may be asked to accept notification and camera privileges. Click Allow if prompted.

    2. In the Duo App on your device, tap the Add + button in the top right corner and select the Use QR code option.

    3. Using your device, scan the QR code on the screen in the Device Management portal.


    4. If device is added successfully you will arrive at the following screen. Selecting Continue will complete the process.

 

Tablet

Select Tablet then press Continue.

Select "I have a tablet"

Download the Duo Mobile Application for iOS or Android and click Next:

Configure the Duo App on your tablet and finish adding the device in MFA Portal:

  1. Open the Duo App on your tablet.

    Note: After opening the Duo App, you may be asked to accept notification and camera privileges. Click Allow if prompted.

  2. In the Duo App on your tablet, tap the Add + button in the top right corner and select the Use QR code option.
    da1

  3. Using your device, scan the QR code on the screen in the Device Management portal.

QR code from Duo


If device is added successfully you will arrive at the following screen. Selecting Continue will complete the process.

 

Keywords:
mfa duo cae engr enroll phone smartphone tablet ipad setup multifactor DUO 
Doc ID:
110664
Owned by:
Noel K. in CAE
Created:
2021-05-05
Updated:
2024-09-25
Sites:
Computer-Aided Engineering