XenApp for Mac (Remote Access to CAE Applications)

Remotely access CAE applications online through XenApp. How to install and connect to XenApp. XenApp allows you to access some of CAE's software remotely. You do not need WiscVPN running to use this program.

WARNING: It is best practice to save files to your CAE filespace, or setup UW storage through KUMO. DO NOT SAVE TO THE LOCAL COMPUTER unless you are certain that you are saving to YOUR computer and that you verify that the file is on YOUR computer. The Default place to save in XenApp is on the XenApp server. This will cause your files to be lost forever. See links at the bottom of the page for more info.

NOTE: XenApp can be run without installing the Citrix Workspace. To do this, navigate to https://remote.engr.wisc.edu/ and log in, making sure to use the Light Version. Then skip to step 6.

If you are getting an error that reads "Incorrect Credentials. Try again", be sure that you are using your CAE credentials to log on. If you still get the error, and you have not changed your password recently, it may be due to an invalid character or string of characters in your password. If you changed your password in the last few minutes, give it a couple more minutes and try again as the system takes a few minutes to refresh.

1. Navigate to https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html with an internet browser, and click Download Citrix Workspace app for Mac.

Note:  You can also download the installer from https://remote.engr.wisc.edu/ but CAE has noted better success when downloading from the Citrix site above.

2. Go to your Downloads. There should now be a file called "CitrixWorkspace.dmg". Click on it and this should pop up:


3.Now click Install Citrix Workspace. Click Continue. Click continue again, read over the license agreement, and agree to the license agreement.  


4. If you wish, you can now change the destination where the receiver will install.  Once you have decided on a destination, click install.


5. Next, you will be asked if you want to add an account.  Leave the "Add Account" box unchecked and click continue
   When the installation finishes, the installation window will say installation successful. Click Close 

   From this point you can go one of two ways.  To continue to use the web browser to launch applications, read the next step.  For instructions on configuring the Citrix Workspace skip past the next step
Note: Both options will launch the application in Citrix Viewer, so this is simply whichever way is easier for each individual
6. Navigate to https://remote.engr.wisc.edu/ and log in with your CAE credentials, you will see the following screen:


     At this point, you only have to click on an app to launch the program.

If you are using Google Chrome to login and have a loading issue, please try another web browser, such as Safari. There have been issues in the past with Chrome and remote.engr.wisc.edu on the Apple platform.

Configuring Citrix Workspace:

1.  Upon opening the Citrix Workspace, you will be prompted to enter your work or email server address.  Enter "remote.engr.wisc.edu"

2. You will then be prompted for your username and password. Be sure to enter your CAE username and password.

From here, you can launch any app on Citrix Workspace.

See Also:

Keywords:Xen App XenApp remote software citrix mac   Doc ID:34018
Owner:Dan S.Group:Computer-Aided Engineering
Created:2013-09-26 09:26 CSTUpdated:2020-10-08 11:26 CST
Sites:Computer-Aided Engineering
Feedback:  12   5