CALS IT office, located in 216 Ag Hall, provides computing support for CALS Administration and other supported units*. Should you need any computing support or services, please consult any of the following:
| Resource Type||Description||Location|
|Self-help||CALS Knowledgebase System||https://kb.wisc.edu/cals (Full and mobile views available)|
|Self-help ||CALS IT Website||https://it.cals.wisc.edu|
|Online Support/Service Request||CALS Help Desk system||https://webhelpdesk.cals.wisc.edu or send email to: firstname.lastname@example.org|
|Web Services Support||Request support for web-related services including website development, hosting and WordPress support||https://webhelpdesk.cals.wisc.edu or send email to: email@example.com|
|Walk-in Help||216 Ag Hall; Hours M-F 7:45AM-4:30PM|
|Online Chat||Instant Messaging with any of the CALS IT|
|Microsoft Teams: available through desktop client. Installation instructions: https://kb.wisc.edu/90891|
|Email||Email CALS IT for inquiries or assistance||The main CALS IT email is: firstname.lastname@example.org. This account is monitored|
by all CAL IT staff. Alternatively you may contact individual staff members.
Staff names & contact information can be found
|Training||General overview training for applications and services including|
Windows/AD logon/logoff procedures,
Office365, Collaboration Tools, MyUW.
|Complete Employee Services > IT Orientation request form at: https://webhelpdesk.cals.wisc.edu|
OR, contact CALS IT Manager, Thomas Hartman, email@example.com
* Supported units included CALS Administration, Department of Community and Environmental Sociology, Natural Resources Institute, Center of Integrated Agricultural Systems, Agricultural Resource Stations, and Wisconsin Crop Innovation Center.