| Resource Type
|CALS Knowledgebase System
|https://kb.wisc.edu/cals (Full and mobile views available)
|CALS IT Website
|Online Support/Service Request
|CALS Help Desk system
|https://webhelpdesk.cals.wisc.edu or send email to: firstname.lastname@example.org
|Web Services Support
|Request support for web-related services including website development, hosting and WordPress support
|https://webhelpdesk.cals.wisc.edu or send email to: email@example.com
|216 Ag Hall; Hours M-F 7:45AM-4:30PM
|Instant Messaging with any of the CALS IT
|Microsoft Teams: available through desktop client. Installation instructions: https://kb.wisc.edu/90891
|Email CALS IT for inquiries or assistance
|The main CALS IT email is: firstname.lastname@example.org. This account is monitored
by all CAL IT staff. Alternatively you may contact individual staff members.
Staff names & contact information can be found
|General overview training for applications and services including
Windows/AD logon/logoff procedures,
Office365, Collaboration Tools, MyUW.
|Complete Employee Services > IT Orientation request form at: https://webhelpdesk.cals.wisc.edu
OR, contact CALS IT Manager, Thomas Hartman, email@example.com
* Supported units included CALS Administration, Department of Community and Environmental Sociology, Natural Resources Institute, Center of Integrated Agricultural Systems, Agricultural Resource Stations, and Wisconsin Crop Innovation Center.