Support Resources

CALS IT office, located in 216 Ag Hall, provides computing support for CALS Administration and other supported units*. Should you need any computing support or services, please consult any of the following:


 Resource Type
 Description Location
Self-helpCALS Knowledgebase System
https://kb.wisc.edu/cals (Full and mobile views available)
Self-help
CALS IT Website
https://it.cals.wisc.edu
Online Support/Service Request
CALS Help Desk system
https://webhelpdesk.cals.wisc.edu  or send email to:  helpdesk@cals.wisc.edu
Web Services Support
Request support for web-related services including website development, hosting and WordPress supporthttps://webhelpdesk.cals.wisc.edu  or send email to:  websupport@cals.wisc.edu
Walk-in Help
 216 Ag Hall; Hours M-F 7:45AM-4:30PM
Online Chat
Instant Messaging with any of the CALS IT
Support/Development Staff
Microsoft Teams: available through desktop client.  Installation instructions:  https://kb.wisc.edu/90891
Email
Email CALS IT for inquiries or assistance
The main CALS IT email is: helpdesk@cals.wisc.edu. This account is monitored
by all CAL IT staff. Alternatively you may contact individual staff members.
Staff names & contact information can be found
at: https://it.cals.wisc.edu/about-us/
Training
General overview training for applications and services including
Windows/AD logon/logoff procedures,
Office365, Collaboration Tools, MyUW.
Complete Employee Services > IT Orientation request form at:  https://webhelpdesk.cals.wisc.edu
OR, contact CALS IT Manager, Thomas Hartman, thomas.hartman@wisc.edu

* Supported units included CALS Administration, Department of Community and Environmental Sociology, Natural Resources Institute, Center of Integrated Agricultural Systems, Agricultural Resource Stations, and Wisconsin Crop Innovation Center.



KeywordsACS, CALS, service, request, help, assistance, web   Doc ID28893
OwnerTom H.GroupCollege of Agricultural & Life Sciences
Created2013-03-04 10:11:01Updated2021-11-29 11:14:01
SitesCollege of Agricultural & Life Sciences
Feedback  0   0