Frequently Asked Questions (FAQs)
What is CERCLE and when is it launching?
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CERCLE (CERC Learner Enrollment) is the new Salesforce-based noncredit registration system replacing Momentus, officially launched on July 1, 2025. We anticipate a full cutover to CERCLE by the end of December 2025.
When does our Momentus access end?
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Momentus access and usage ends on 12.31.2025. At this point:
- All events in Momentus will conclude by 11.30.2025.
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By year-end, all events and courses with open registration will have either been migrated to or built in CERCLE.
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Future events will be built in CERCLE.
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Data from past events can be accessed through CERCLE and the database server. You can work with the CERC and technical teams to access data that you need.
What can I expect for our department’s courses and events that will finish in Momentus?
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Courses and events with an event end date before or on November 30, 2025 will finish in Momentus and will not be migrated to CERCLE. You can expect “business as usual” for any courses and events that finish in Momentus, including registration experience, reporting, certificates of completion, and more.
When will my department’s courses and events move to CERCLE?
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Any courses or events that end before or on November 30, 2025 will stay and finish out in Momentus. Post-event reporting, financial reconciliation, and generating any certificates of completion will be facilitated in Momentus, as expected.
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Courses and events that will end on or after December 1, 2025 and whose registration opens between July and November, will likely be migrated from Momentus to CERCLE. The CERC team collaborates weekly with CERCLE system administrators to build new courses in CERCLE. A CERC team member will contact you before any course is built or migrated into CERCLE.
What types of events and courses will be in CERCLE as part of the official launch?
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July 1 go-live for CERCLE will launch with about 60-70 asynchronous online courses. These courses usually run during the fiscal year. We chose these types of courses intentionally for our first go-live, as the minimum functionality to go live on July 1 meets the requirements for these courses.
What determines when a course will be built in CERCLE?
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Courses are moved to and/or built in CERCLE depending on a variety and combination of different factors such as start and end dates, when registration opens/closes, complexity of set-up, number of enrollments, and available system functionality that meets the set-up needs. These factors are carefully reviewed daily with each request the CERC team receives.
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When CERCLE launched on July 1, we intentionally chose to launch with select asynchronous online courses (about 70 courses) as the course set-up needs for these courses matched the functionality available when CERCLE went live.
What is a CERCLE Account?
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Each CERC client (department, center, or funding source) will have a CERCLE Account that has a direct relationship to their Workday revenue funding. Clients with multiple Workday driver worktags will have multiple CERCLE accounts.
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Recommendation for clients: Review your current course request forms to ensure they indicate clearly which CERCLE account should receive registration revenue.
How can I stay informed about CERCLE updates?
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Visit this CERC Client Guide often! This page is an evolving document, updated as frequently as possible with new information as the next phase of the project continues.
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Subscribe to the CERC Updates group - and share with your colleagues! CERC will also increase communication frequency before and after the CERCLE launch.
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You can also reach out to the CERC team anytime at registration@cerc.wisc.edu. All CERC team members have access to this email, and you can expect a prompt response.
Who contributed to the CERCLE project?
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This project was a fast-paced effort with collaboration between the following units:
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CERC
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DCS
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InterPro
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DoIT
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Division of Extension
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CERC clients
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Attain Partners (consultant)
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