Blackboard Collaborate Web Conferencing - Getting Started

This document provides useful information for new Blackboard Collaborate users.

In this document:

  • Overview
  • Roles
  • Access
  • Training resources


Blackboard Collaborate web conferencing can be used by instructors, students, researchers, administrators and other UW employees and affiliates for online meetings and sessions. (There are more details in the  Blackboard Collaborate - Product Overview or you may also be interested in checking out the DoIT Blackboard Collaborate service information. ) 

You can access Blackboard Collaborate several ways. There are also multiple “roles” that have different types of access. Take a few minutes and think about how you will be accessing the web conference, and what type of role you will have.


These are the two primary Blackboard Collaborate roles:
  • Moderator – The person conducting a session is a moderator; for example an instructor. Moderators have access to all Blackboard Collaborate interface features, including the ability to grant moderator status to participants.
  • If you are accessing Blackboard Collaborate from the Learn@UW interface, you will be able to create sessions and add participants for your own sessions.
  • If you are not using Learn@UW, a Blackboard Collaborate Supervisor will help you with some initial setup activities.
  • Participant – Participants attend web conference sessions and have access to many of the interface features. Students may access Collaborate sessions from within a Learn@UW course or by clicking on a URL link from an email invitation. Participants may be students or any other type of UW employee or affiliate. Moderators can also give a participant the ability to function as a moderator during a Collaborate session.


Access to web conferencing varies, based on whether you use the University’s Learn@UW course management system.

1. Accessing Blackboard Collaborate Web Conferencing from Learn@UW: 


Instructors who use Learn@UW can add a link to Collaborate web conferencing right from a course in Learn@UW. This provides easy access to web conferences for instructors and their students. There is more information available; be sure to check the other links provided at the bottom of this page.


2. Accessing Blackboard Collaborate Web Conferencing (not through Learn@UW):


Additional information is available for how to get started using Collaborate, if you are not using it with Learn@UW.  Since Collaborate is being rolled out in a phased approach to interested users, this is the current process:

  • If you are interested in exploring the product and trying the available features, you are welcome to access a "sandbox" session. This is intended for testing purposes only and should not be used to conduct business.
  • Faculty and staff that wish to participate in an early adopter program will be provided with their personal virtual meeting room. Please submit a request via email ( and allow 1-3 business days to receive credentials.
  • Those interested in discussing the use of Collaborate within their groups or departments should contact the project team to arrange a conversation (

Training Resources:

Blackboard has a wealth of knowledge and information on their website, and we have also created documentation to support the Learn@UW integration with web conferencing. These resources have been pulled together into handy collections to help you locate the most relevant information.  Training and support documents, quick reference handouts and training videos are divided into Moderator and Participant categories.  You can also locate help based on how you access Blackboard Collaborate.
If you are new to Collaborate: 
  Jump to more information for:   Go here if you are:
  • An instructor and use Learn@UW:
  Additionally, there is more information for everyone: TOP

See Also:

Keywords: Access, roles, moderator, participant   Doc ID: 22625
Owner: Kari J.Group: Blackboard Collaborate
Created: 2012-02-13 12:12 CDTUpdated: 2013-08-15 10:53 CDT
Sites: Blackboard Collaborate, DoIT Help Desk, Learn@UW Madison, Learn@UW Utility