Blackboard Collaborate - Support Recommendations

For assistance with an Blackboard Collaborate meeting that is in session or about to start contact Blackboard support directly for the fastest issue resolution. For ongoing issues or to report technical difficulties that affect the quality of your conference please contact your local support resource (e.g. Help Desk).

To contact Blackboard Collaborate support directly you can call from North America, Toll Free: 1 (877) 382-2293 or go to the Behind the Blackboard Support Portal or choose live chat (Chat with Agent) depending on your preferred method.  

Cases that are reported to your Help Desk may need to be escalated to the vendor for further assistance.

Keywords:support live chat phone 800 877 number meeting trouble shooting support case help desk Blackboard Collaborate vendor troubleshoot troubleshooting call ultra contact classic original   Doc ID:29965
Owner:Peter M.Group:Blackboard Collaborate
Created:2013-05-01 15:48 CSTUpdated:2017-11-06 08:48 CST
Sites:Blackboard Collaborate, DoIT Help Desk, My UW System Portal, My UW-Madison Portal
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