Writing with Accessibility in mind

Learn some basic principles of writing accessible digital documents

Writing for accessibility is writing for inclusion; excluding anyone does nothing to convey your message. Writing content well is writing for accessibility.

  • Avoid generic link text like “read more” and “click here” and be precise with links and calls to action.
  • Don’t assume the user knows how to perform a task. Give step-by-step directions or provide a link that does.
  • Avoid using unusual words, acronyms or idioms, including jargon.

Ask yourself:

  • Does this make sense?
  • Does it support our users?
  • Is the most important information at the top?
  • Can this be broken down or better organized?
  • Does this cover what we need to say in the simplest way?


  • Inconsistent names and labels
  • Media without captions or transcripts
  • Wordy headers and sentences

Keywords:accessibility writing digital documents WCAG ADA web inclusivity   Doc ID:97974
Owner:ERIK G.Group:DoIT Communications KB
Created:2020-02-14 15:46 CDTUpdated:2020-06-01 08:07 CDT
Sites:DoIT Communications KB, DoIT Help Desk
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