News and Announcements

Pressbooks - DNS errors when trying to access (RESOLVED)

Posted: 2021-07-06 14:07:06   Expiration: 2021-07-13 14:07:06

Disclaimer: This news item was originally posted on 2021-07-06 14:07:06. Its content may no longer be timely or accurate.

DNS settings for Pressbooks were incorrectly configured briefly the morning of July 6, 2021. This issue is now resolved

The CNAME records for the UW-Madison Pressbooks instance (located at wisc.pb.unizin.org and managed by Unizin) were modified briefly on the morning of July 6, 2021. This change resulted in users receiving errors when trying to navigate to the domain, or any pressbooks hosted in the instance. Web browser errors indicated that the domain name for the instance could not be resolved due to the missing record.

No content within the pressbooks instance was modified or lost, and the record was restored within a hour of its deletion. If you (or users you support) experienced challenges accessing Pressbooks, you should now be able to access the site (and all pressbooks) now. If you are continuing to experience difficulty accessing Pressbooks, please contact the DoIT Help Desk.

-- Learn@UW-Madison: Andrew Turner