News and Announcements

Sequence of Events for Updating August 12th and 13th

Posted: 2021-08-10 07:20:03   Expiration: 2021-08-16 08:14:16

Disclaimer: This news item was originally posted on 2021-08-10 07:20:03. Its content may no longer be timely or accurate.

Sequence of Events for Patching to EP4 August 12th and 13th

Below is the sequence of events scheduled for this week Thursday, August 12th and Friday, August 13th.

[Thursday, August 12]

6:00 pm - Production system shutdown for backup and upgrade. Department Leads will be contacted when this begins 

[Friday, August 13]

By 8:00 am - Department Leads will be contacted when the following services are available in Production for user acceptance testing

  • Perceptive Content Client
  • Perceptive Experience
  • eForms
  • Import/export processes

8:00 am  - Imaging Team begins support for user acceptance testing in Production

  • Acceptance Testing: From 8am to 11am the Production system is available for user acceptance testing and should not be used for full Imaging production as there is a risk of document loss IF the EP4 update fails user acceptance testing and needs to be rolled back to EP3.
  • During your user acceptance testing of Production if you run into issues please inform the Imaging Team at imaging-support@doit.wisc.edu
  • Final User Acceptance Testing due before 11:00am. Please submit your results at https://webforms.imaging.wisc.edu/ecms-testing-reportissue-form/

11:00 am - Assess environment and determine the need for an update roll-back

  • If NO significant issues are identified during user acceptance testing, the Imaging Team will
    • Contact Department Leads with decision
    • Set PEDS to update Imaging clients
    • Normal support obtains
  • If significant issues are identified, the Imaging Team will
    • Decide if an update roll-back needs to occur
    • Contact Department Leads with decision

Links:

 Please contact  imaging-support@doit.wisc.edu if you have any questions or concerns.


-- ECMS: CRAIG STEPHENSON