Frequently Asked Questions (FAQ)

To request LEG services, please complete the Service Request Form.

For more information on the services that the LEG Team offers, check out our Menu of Services.

If you have a signed MOU for LEG services, you will receive an invoice during the quarterly invoicing process for work completed that quarter.

If your project is larger or spans two or more quarters, you may receive an invoice each quarter until your project is complete and the final invoice is sent.

These are internal DCS team names. LEG stands for the Learning Engineering Group, which is a DCS team that works with noncredit nourse developers across campus to both build and consult on online learning experiences and pedagogy.

LEC is an acronym for the Learning Experience Coordinator team. This DCS team works with fully developed DCS-run courses and noncredit learners.

An instructional designer is a specialist in the HOW of learning based on learning science and data

Learning Engineer is a broader term that includes instructional designers but also ties in media production and creating institutional best practice resources.

An instructional media producer is a person who is knowledgeable about best practices for producing and/or capturing high quality video and audio as well as planning and creating audio-visual content.

A project charter is a document that is filled out at the beginning of the course build process and establishes the timeline and scope of a given Learning Experience. A template of the LEG Project Charter is available in the Course Build Resources

A meeting with the course instructor/SME, developer, LEG member, and LEC member to go over learner and instructor feedback about what went well and where improvements can be made for future iterations of the course.

SME stands for "subject matter expert" and is traditionally pronounced "smee." It refers to any of the variety of common project roles who provide expertise in the curricular content matter. A SME is often an instructor, but is not necessarily the same person the instructor(s) who will be using the project results to teach.

Overall, the SME is responsible for creating and curating curricular content and activities that will be employed in the Learning Experience that will result from a LEG project.

Instructional designers look to SMEs to provide and review the curricular content that will go into the final results of a LEG project. Instructional designers can only succeed if you, the SME, provide the requested contetn and feedback on a schedule mutually agreed upon in advance.

There is a wide range, but a common average is to plan on about 3-6 hours of SME preperatory work for every hour of the resulting student learning experience.

The person a SME should contact if they have any questions would be the Learning Engineer that is assigned to their course.

For information about what is necessary course information for a discovery call, check out our Discovery Call Preparation form, available on our Course Build Resources page

The LEG team has various course map templates available in the Course Build Resources page.

Deadlines and timelines are established before any course construction begins because it takes a team effort to build a great learning experience, combining the skills of a variety of different experts, spanning curricular content, pedagogy, technology, quality review, and program delivery. Accurate scheduling and clear communication is necessary to give each member of the project team the appropriate time and materials to do a great job on their part. Finally, consider the learner's perspective: the university commits publicly to deliver a certain learning expereince on a certain date, and that will fail unles the whole team collaborates on meeting that shared deadline.

If deadlines and timelines are missed, the project parameters may need to be adjusted, which could impact project viability, scope, and/or cost.

Yes! Please refer to the "Why are timelines and deadlines so important?" above for reasoning.

If you work for the program (business/academic) side of the project, please contact the academic program director or prohect sponor. If you are on the LEG team, or contract with the LEG team, please reacj out to the LEG Assistant Director or your immediate supervisor.

What kind of help do you need?

• Basic and immediate technical assistance for both instructors and learners: All users of UW's Camvas platform are invited to contact DoIT HelpDesk at any time for technical support with Canvas and its features.
• Content in your course needs to be edited or changed in any way: Consult your project charter, which will sppecify who is responsible for making changes to course contentafter the course build has been completed. You, the instructor, may be responsible for making the changes your self, or your hiring academic department, or the LEG team.
• Learners in your course are having isues related to registration, payment, orwant to contact the administrative owners of the course. Please put them in touch with the academic deparment who hired your to teach this course