Getting Started

1) Access Documentation

• KnowledgeBase (https://kb.wisc.edu/discovery/): DiscoverIT-managed resource for Help Desk, Networking, Printing, Computing, etc.
• Organization-specific intranets are available from the Discovery Network. 
  • WID: WIDkipedia (https://widkipedia.wid.wisc.edu/)
  • Morgridge: Helix (https://helix.morgridge.org/)

2) Change Your Password

Access the Discovery Network from within the Discovery Building or the VPN associated with your organization:

• WID: (https://kb.wisc.edu/discovery/108059)
• Morgridge: (https://kb.wisc.edu/discovery/65647)

Once on the network, change your password to something memorable. Passwords must be at least 12 characters. Instructions are available at https://kb.wisc.edu/discovery/112995.

Note: Passwords must be changed within 2 weeks of obtaining your Discovery IT Account. While you’re editing your password, double-check the information associated with your account. Contact DiscoverIT if you need anything changed.

3) Access Resources

• WID:
  • WID Data Storage (https://widkipedia.wid.wisc.edu/faq-items/how-do-i-access-wid-data-storage/): Every WIDite has a minimal amount of Home Directory. Most research data is stored on the DataVault or in Lab-Specific locations.
• Morgridge:
  • Email: Access your Morgridge email either through Webmail (https://outlook.com) or by adding your Morgridge email to your client (https://kb.wisc.edu/discovery/search.php?q=&cat=12255).
  • The shared network storage is available in two forms: personal and group. The personal shared space is provided to each user for their own document storage, and is accessible only by them. The group storage is intended to be used to share documents between members of the same theme or lab. This storage is backed up nightly, unlike the local storage on your computer. To repeat: local storage is not backed up. The drive mapping locations are different depending on which theme or lab is involved, but the general pattern (with brackets indicating something which changes depending on which theme the shared space is for) is:
    • \\r2d2-fs2.morgridge.net\[theme name]\shared
    • \\r2d2-fs2.morgridge.net\[theme name]\home\[username]
    • Map network drive on Windows: https://kb.wisc.edu/discovery/100348
    • Map network drive on Mac: https://kb.wisc.edu/discovery/66540
  • For questions on Morgridge Research Data Storage, please contact DiscoverIT.
• Activate NetID:
• • If you have not yet activated your UW NetID, follow the UW directions at: https://kb.wisc.edu/page.php?id=1140. Contact HR if you do not know your Campus ID number.

Discovery Building Resources

• DiscoverIT and Help Desk: Available via service@discovery.wisc.edu, in room B1231 in the Discovery Building, or at 608-316-4911.
• Backups: Data stored on Network drives are backed up nightly. Laptops, desktops, and local drives are NOT backed up.
• Equipment: DiscoverIT manages all servers within the datacenter as well as the network and printers throughout the building. They also manage WID and Morgridge loaner laptops.
• Software: Equipment maintained by DiscoverIT including loaner laptops and managed desktops can include a suite of software available from campus or purchased licenses. Contact DiscoverIT for details of additional software you may need.