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Instructions for installing Mac printer drivers

Explains how to fix the print issue after the system software upgrade that cause jobs to not print when retrieved.

  1. In Finder click 'Go' and select 'Connect to server'

    ScreenShot2019-01-10at2.28.56PM.png
  2. Enter 'smb://r2d2-fs2.morgridge.net/allshared/printer drivers' in the box that appears

    ScreenShot2019-01-10at2.29.46PM.png
  3. Copy the 'Mac_Printer_Drivers.dmg' file to your computer

    ScreenShot2019-01-10at2.30.27PM.png
  4. Open the file and run the MX-C52 file inside

    ScreenShot2019-01-10at2.30.43PM.png
  5. Complete the install

    ScreenShot2019-01-10at2.32.14PM.png
  6. NOTE: You may need to remove the printer from System Preferences and add it back per the standard setup instructions found here. You can skip to the section titled "Set up the Print Queue.




Keywords:mac print install driver error issue   Doc ID:88996
Owner:Drew G.Group:Discovery Building IT
Created:2019-01-10 16:31 CDTUpdated:2019-03-29 15:24 CDT
Sites:Discovery Building IT
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