Getting Help from the MERIT Service Desk
Here is an overview of services that MERIT Service Desk provides. If you have any questions feel free to contact us with the contact information below or visit us in MERIT Library on the 3rd floor of the Teacher Education Building (225 North Mills St).
IT Services
Overview:
We support the technology needs of the School of Education. Faculty, staff, and students are welcome to contact us with any questions they have. Some examples of the services we provide include:
SOE Logins & Troubleshooting
Printer Installation
Software Installation/troubleshooting
Network Troubleshooting
New Computer Setup/Installation
General Departmental Computer Questions
...And much more
Frequently Used Services:
Here are links to directions to frequently asked about services:
Adding SOE Printers: https://kb.wisc.edu/education/search.php?q=printer&cat=0
Connecting to a Shared/Personal Network Drive: https://kb.wisc.edu/education/71568
Connecting to the VPN: https://kb.wisc.edu/education/search.php?q=Global+Protect&cat=0
Using WCER ADS: https://kb.wisc.edu/education/search.php?q=ADS&cat=0
Library Services
Overview:
DSLRs
Camcorders
Tripods
Voice recorders
Graphic Tablets
iPads
...And much more
Frequently Used Services:
Here are links to directions to frequently asked about services:
Printing Posters: https://merit.education.wisc.edu/service-catalog/library/poster-printing/
Laminating: https://merit.education.wisc.edu/service-catalog/library/laminating/
Equipment for Checkout: https://merit.education.wisc.edu/library-portal/equipment-loan/