Redwood is now the default Eloqua User Interface

(as of 11/16/24)

Information and resources to support users in the transition:

• Toggle between Classic and Redwood Interfaces
• How to access Canvas LMS Redwood Training Course
• January 2023 Redwood for Eloqua Announcement
• December 2023 Eloqua User Group Meeting on Redwood Feature Areas
• May 2024 Eloqua User Group Meeting on Redwood Feature Areas
• October 2024 Eloqua User Group Meeting on Redwood Feature Areas

Toggle between Redwood and Classic Interfaces:

In the meantime, all UW–Madison users can toggle between the Redwood UX and what is now called "Classic" to get a sense of how it looks and acts. Log in to Eloqua, then open the upper left navigation ("hamburger") menu, and tick the Use Redwood Experience box on or off as needed.   

Access Canvas LMS Redwood course

• Existing Eloqua Users New to the Eloqua Canvas Course (no previous Canvas LMS access--Existing Eloqua users only): submit the Redwood Canvas Access Form.
• Previous "Classic" Canvas Course participants automatically have access to the course. Find it in your Canvas LMS Dashboard.
• New Departments and new Eloqua individuals, please Request Eloqua.  

January, 2023: Redwood for Eloqua Announced 

More than just a color and font refresh, Redwood is also a functionality and feature enhancement. Get a sense for what the experience will be like in this Redwood UX “sneak peek” video overview by Oracle’s product team:

The UW-Madison Marketing Automation team is developing training materials and holding some of our own training sessions on the new platform to help our campus transition smoothly.  We are making plans with regard to timing and support resources for the transition.

We anticipate the complete release of the new Redwood UX to be complete by the early part of 2025, though Oracle has not yet officially announced a time for the changeover to be complete.

December 2023, Oracle Releases New Redwood Feature Areas:

• My Eloqua Home Page

• Contacts

• Campaigns Landing Page

The Marketing Automation team hosted a Redwood "Tour" for UW–Madison Eloqua users in December 2023, showing the updates as of then:

May 2024, Oracle New Redwood Feature Areas:

• Campaign creation canvas 

• My Eloqua Home Page

• Contacts

The Marketing Automation team held a second Eloqua update "tour" for UW–Madison users, showing the updates as of then, as well as to recap the previous updates:

October 2024: Eloqua will default to Redwood as of November 16, 2024 

In addition these new feature areas were released in the Redwood UI for general use. Until November 2024, the Redwood interface must be manually turned on in Accessing Redwood above.

• Segments

• Shared Lists 

• Image and File Libraries

• Image and File uploads and editor

• Forms

• Plus: Add-to-Calendar App (new Eloqua feature)

October 10 Eloqua User Group Meeting Recording: