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Topics Map > Operational Support Resources > 4.5 Educational Technology Support > 4.5.7 Hardware & Equipment

ETS - Hardware - Supported PC Laptop/Desktop and Printers

Computers purchased by Extension staff for business purposes must meet Divisional requirements for standardized hardware. These requirements are based on UW Madison's Departmental Support supported computer models. If an employee purchases a computer that does not meet Divisional requirements it will not be supported and there may be loss of access to Extension and UW-Madison resources.

Please initiate all hardware requests by filling out the following form:


  • When looking to purchase new computer hardware, your first point of contact should be your local IT support team. For county based colleagues, this is typically the local county IT department.
  • Computer systems used by Division of Extension staff must follow UW Madison Department of Cyber Security policy.
  • The Division of Extension requires that all computer hardware requests and purchases go through your primary IT Support unit (typically either your county IT unit or ETS - Educational Technology Support.)
  • Requests will be routed to ETS via the DoIT Help Desk.
  • At this time, Extension is utilizing UW Madison's recommendations for supported hardware. 
  • This includes a small number of specially configured Dell Laptops and Desktops as well as a few printer options. The current supported hardware list can be found at this link.
  • ETS will work with you to determine how the computer will be supported, and how best to proceed with your order.

Note on Unsupported Hardware

As of February 2022, UW System has adopted a very specific set of rules around hardware security. This applies to what are known as endpoints - desktop computers, servers, laptops, or tablet computers with access to the internet. (This includes Android tablets and iPads, as well as Chromebooks). As a result of these new changes, Division of Extension staff are only able to purchase hardware that can be officially supported and secured. This is a significant change from prior years. As of March 2022, Division of Extension staff are limited to purchasing endpoints that are fully secured and managed either by their local County IT department or by the Educational Technology Support team. Please contact Tony Roman or Greg Johll with any questions related to this. 

Supported Hardware

  • At this time Division of Extension is only supporting Dell Latitude 7400 series laptops. Other hardware, including monitors, printers, and accessories are approved based on the current recommendations of UW Madison - DoIT and current UW System policy.
  • At this time Division of Extension does not provide support for Apple Macbooks, iMacs or iPads.
  • If you are located on the UW Madison campus and eligible for DoIT Departmental Support services, you may request a Mac. Please note that while DoIT Departmental Support does provide Apple/Mac support services, this support is limited. Their preferred technology is the Dell Windows based laptops and desktops. 

Keywords:laptop,printer,computer,desktop,hp,dell,hardware,requirement,unsupported,request   Doc ID:97896
Owner:Tony R.Group:Extension Handbook
Created:2020-02-12 16:12 CDTUpdated:2022-03-25 11:41 CDT
Sites:Extension Handbook
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