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Editing or Canceling a Reservation in the EMS Desktop Client

Editing or canceling a reservation from the EMS desktop client.

Editing Reservation Details

After logging into the EMS Desktop client software:

  • Select the "Book" icon from the top menu bar OR from the top drop-down menu options, select "Reservations> Reservation Book".  
  • Once the booking tool screen loads, select the date of the reservation by entering an upcoming date or selecting the down arrow next to the date to select it from the calendar pop-up window.
  • Locate the space by scrolling down the list of available spaces and locating the appropriate time on the calendar view table. 
  • On the reservation title, right select and select "Open" from the displayed drop-down menu or double-select the reservation title. Please note that if you would like to book a new space, this window is the easiest way to determine if another space is available prior to editing the original reservation details. 

Screenshot of EMS reservation event right click on title

  • Once the "Navigator" window opens, you can edit the following details of the event: 
    • Edit the calendar details and the reservation name:
      • Select the date of the reservation on the left-hand sidebar menu.
      • Select the "Edit" button on the right-hand side of the window. 
      • Edit reservation details:
        • Date
        • Time frame--Change the times using the drop-down menus under both the "Booking" and "Event" Sections
        • Room--Use the magnifying glass icon to locate select another space
        • Reservation name
        • Reservation type
      • Select the "OK" button in the lower right-hand of the window when finished editing. 

Screenshot of EMS reservation event details editing windows

    • Edit the contact details and the reservation name:
      • Select the title of the reservation on the left-hand sidebar menu.
      • Select the "Edit" button on the right-hand side of the window. 
      • Edit reservation details:
        • Event name
        • Event Type
        • Group--Use the magnifying glass icon to locate and select another group
        • Temp Contact Name
        •  Phone
        • Email Address
      • Select the "OK" button in the lower right-hand of the window when finished editing. 

Screenshot of EMS reservation contact details windows

  • Once all edits are complete, select the "Close" button in the lower right-hand corner of the "Navigator" window so that the system will save the changes.  

Canceling a Reservation

After logging into the EMS Desktop client software:

  • Select the "Book" icon from the top menu bar OR from the top drop-down menu options, select "Reservations> Reservation Book".  
  • Once the booking tool screen loads, select the date of the reservation by entering an upcoming date or selecting the down arrow next to the date to select it from the calendar pop-up window.
  • Locate the space by scrolling down the list of available spaces and locating the appropriate time on the calendar view table. 
  • On the reservation title, right select and select "Open" from the displayed drop-down menu or double-select the reservation title. 
  • Once the "Navigator" window opens
    • Select the title of the reservation on the left-hand sidebar menu.
    • Select the "Edit" button on the right-hand side of the window. 
    • Once the booking window loads, change the status of the reservation to "Canceled" using the drop-down menu.  
    • In the pop-up window that appears, the "Who Cancelled" and "Notes" fields do need to be filled out.
    • Select the "OK" button to confirm the updated status.  

Screenshot of the EMS reservation details with a status change to cancelled

  • In the "Navigator" window, there will be an updated icon next to the booking details on the bottom section of the window.  Select the "Close" button to confirm the update in the EMS system.

Screenshot of EMS reservation details with updated cancelation icon

  • Please note that the open "Booking" window may still display the event but when the "Refresh" button in the upper-right hand section of the window is selected, the window details will refresh and the calendar table view will be updated accordingly.  




Keywords:EMS, reservation, booking, client, change, edit, update, conference room, workspace   Doc ID:116664
Owner:Jenee J.Group:Facilities Planning & Management
Created:2022-02-10 12:46 CDTUpdated:2022-02-10 16:25 CDT
Sites:Facilities Planning & Management
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