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Event Management System (EMS) FAQs

Below are some questions and answers as well as resources related to navigating and using the EMS website and spaces.

Who do I contact about my reservation?/Who is my EMS Admin?

Note: The EMS Admins listed below are for questions and concerns related to your reservation and/or an issue with the EMS system. If you are having issues specifically related to technology, please reach out to the IT contact in your division/department, DoIT or AIMS.


DoBS: Carolyn Wolff,

FP&M: Pat Fargen,


RSP: Paige Mussehl,

How do I find the space I reserved?

Find your space by selecting and reviewing 21 North Park Floor Plans PDFs.

Why are some spaces blocked/drop-in only?

Several spaces may be blocked or permanently booked and thus ineligible for reservation as they are drop-in or first come, first serve spaces. If you are looking for a space to reserve ahead of time, login to the EMS website to find and reserve a space in advance.

Why is the timing of the calendar file download incorrect?

The ICS Outlook file that can be downloaded after making a reservation on the EMS website is not currently showing the correct hours of the reservation.  This is a known issue that is being researched for correction.  Until it is corrected, please take note and correct the reservation times when using the downloadable file to add a reservation to an Outlook calendar. 

Do I need to clean the space when I arrive and depart?

Cleaning and disinfection are a shared responsibility among everyone on campus. The cleaning and disinfection for shared workspaces, conference rooms, drop-in and flex spaces the responsibility belongs to the occupants and/or users of that space. Cleaning and disinfection supplies will be made available within each division/department. For everyone’s safety, do not assume a shared space was cleaned and disinfected by the previous occupant/user.

Please visit the FP&M Cleaning and Disinfection Responsibilities page for additional details.

How do I see a list view of available rooms instead of a calendar view?

The results when searching for a space to reserve can be displayed as a schedule/calendar view or as a list. The default view is the schedule/calendar view, but individual users can set their default preference for a group template (a group of rooms/workspaces) to display as a list by following the steps in the List or Schedule Default View document.

KeywordsFAQ, EMS, events, reservations, admin, administrators, issues, concerns, problem, reserve, find, space, workspace, conference room, room, desk, drop-in, clean, sanitize, maintenance, calendar, list, view, blocked, reserved   Doc ID116728
OwnerJenee J.GroupFacilities Planning & Management
Created2022-02-14 10:46 CSTUpdated2022-02-24 10:22 CST
SitesFacilities Planning & Management
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