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Editing or Canceling an EMS Reservation

How-to steps for editing or canceling an existing reservation in the EMS.

Editing an Existing Reservation

From the EMS homepage,

  1. Select the "My Events" menu option on the left-hand side of the screen. 
  2. Select the reservation you would like to edit by selecting the hyperlinked reservation name.

Screenshot of EMS homepage showing the my event menu option and listed reservations

After selecting the reservation to edit, the page that displays will offer two editing options. 

Screenshot of the editing options available on the my events page

  • Selecting the hyperlinked "Edit Reservation Details" under the "Reservation Details" section of the page will allow you to edit: 
      • Recurring meeting details
      • Reservation name
      • Contact name, phone, and email
    • Once the event reservation details have been updated, select the "Save Reservation Details" button on the upper or lower left-hand side of the page. 
  • Selecting the blue pencil icon under the "Bookings" section of the page will allow you to edit booking details for the same space: 
      • Use the "Event Details" section on the left to change the booking date and time
      • Select the "Attendance and Setup Type" hyperlink to change the number of attendees  
    • After the changes to the date and/or time are made, select the "Update Booking"  button near the center or on the upper right-hand side of the page.  

Please note that if a different space is required, please cancel the original reservation and create a new reservation for the preferred workspace.  See the steps below to cancel a reservation.  


Canceling a Reservation

From the EMS homepage,

  1. Select the "My Events" menu option on the left-hand side of the screen. 
  2. Select the reservation you would like to edit by selecting the hyperlinked reservation name.

Screenshot of the my events menu option

Once you've selected a reservation to cancel, on the right-hand side of the page, under the "Reservation Tasks" menu header, select "Cancel Reservation"

Screenshot of reservation cancellation menu option

A pop-up window will appear where you can select the "Yes, Cancel Reservation" button or "No, Keep Reservation" button (i.e. if the "Cancel Reservation" option was accidentally selected).  Once you've confirmed the cancellation, the status of the reservation under the "Booking" header will show the reservation as "canceled" on the far right-hand side of the page.  You can then close the tab/window or navigate to another page within the EMS site.  

Screenshot showing the reservation status as cancelled




Keywords:EMS, event management system, reservation, workspace, change, edit, cancel, editing, event, meeting   Doc ID:116407
Owner:Jenee J.Group:Facilities Planning & Management
Created:2022-02-01 10:37 CDTUpdated:2022-02-03 13:22 CDT
Sites:Facilities Planning & Management
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