New GNP IT Knowledge Base site
Posted: 2024-11-04 09:00:00 Expiration: 0000-00-00 00:00:00
Announcement of new Knowledge Base site for GNP IT
GNP IT has created a new Knowledge Base site for hosting of KB articles for our support group. Over the next few weeks, we will be migrating articles from the currently existing Geography and Nelson KB sites as well as reviewing and organizing them for better access.
Good news for our users - this change should not change how you access these articles. The KB system allows us to share articles to other KB sites while managing them in our site. You will be able to view or search them in your department's KB site, and if you have bookmarks to specific pages we expect that most of those links will not change.
This new initiative also allows us to share articles relevant to multiple departments in each of their KB sites. For example, there is an article about using the print release stations for student printing. That article is now saved in the GNP IT Knowledge Base and is shared to the Geography and Nelson KBs. We can make updates to the one article in the GNP IT site, and those updates will automatically appear in the other sites.
Please feel free to reach out if you have any questions, comments, or concerns. We look forward to growing this resource to support all of you.
-- L&S Information Technology Services - GNP IT: Daven Howard