Topics Map > Google Drive
Topics Map > Google and UW-Madison

UW-Madison Google Workspace - Unorganized Files

This document will cover what unorganized (orphaned) files are, how to recover them, and how to prevent them.

What is an unorganized file?

An unorganized (orphaned) file is a file that is not visible in a user’s My Drive folder structure.

This typically happens when a folder that contains a user's file is deleted by the folder's owner. Orphaned files can also occur when a person leaves UW-Madison and their UW-Madison Google Workspace account is deleted.

For example, if User A owns a file inside of Shared Folder that is owned by User B, if the Shared Folder is deleted by User B, the file owned by User A becomes unorganized:

Example Unorganized File Scenario

How do I recover an unorganized file?

  1. Log in to the UW-Madison Google Workspace: UW-Madison Google Workspace - Log in
  2. Search for is:unorganized owner:me in Google Drive
    Search for is:unorganized owner:me in Google Drive
  3. On the row of the unorganized file, select Move folder to organize itOrganizeMove and select a destination where you would like to move the file.
    Three dots

How do I prevent unorganized files?

The easiest way to prevent unorganized files is by moving shared files and folders into a Shared Drive.  Files cannot become unorganized in a Shared Drive since the Shared Drive owns all files and folders inside of it.



Keywords:
unorganized files orphan orphaned missing recover lost deleted shared my drive 
Doc ID:
138027
Owned by:
UW-Madison Google Workspace in UW Google Apps
Created:
2024-06-20
Updated:
2024-07-11
Sites:
DoIT Help Desk, Google Apps