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Test Score Processing (TOEFL, IELTS, Duolingo, and GRE)

This document outlines important information about the processing of TOEFL, IELTs, Duolingo English Test, and GRE test scores for Graduate Admissions.

Official test score reports connect to an application after the application has been submitted and the applicant has been assigned a Campus ID. Official test score reports take 2-3 weeks to be processed once received by the Graduate School. If an applicant submitted an application in our system in a previous term, an official test score report may show up earlier. If an applicant sent their test scores before they submitted their application, it can impact our ability to match their scores to their application causing a longer delay in matching scores to the application.

Programs can recommend international students for admission who do not have official English proficiency test scores in Applicant Review. If an applicant is recommended for admission without proof of English proficiency, the Admissions Office will assign a G35 - EnglishProficiencyTestRequired code to the application and send a message to the applicant that official test scores are needed. The Office of Admissions will not process the application until an official test report of an English proficiency exam (e.g. TOEFL) is submitted.

The Graduate School’s Requirements for Admissions web page and the FAQ section of the Admissions web page are the best student-facing resources about official test scores. Applicants’ most common questions and concerns can be addressed with these resources.

Much of our test score and application matching is done manually, and processing official test scores can take an especially long time during our busy season (November - February) when we are processing thousands of test scores and applications. Each type of test is received and processed differently, as described in greater detail in the panels below along with troubleshooting tips for missing or mismatched test scores.

Finding Unmatched Test Scores in SIS

Due to the automated matching process for test scores, there is a chance that official test scores may not get matched to an applicant (e.g., if there is a name or birth date discrepancy between the submitted application and the submitted test score). If an applicant is certain that they sent their test scores to the Graduate School and you anticipate there may have been a matching issue, you can search for any test scores received and processed in SIS following the directions below:

  1. Log into SIS

  2. Navigate to the Student Records WorkCenter tile (If you don’t have the tile, you can navigate from the SIS menu: Menu > UW Madison Applications > Registrars Office WorkCenters > Student Records WorkCenter)

  3. In the left menu of links, under Student Academic Information select Placement Test Scores

  4. Input the student info you have and then select Search. If multiple records show up, use other identifying information, such as birth date, to figure out the exact applicant record.

  5. If official test scores exist for the student, the scores will appear. If no test score results appear, the scores have not been reported to us, or the scores were reported to us but did not match the student’s record in SIS (e.g., their name or birth date do not match). 

  6. If you discover a potential issue, please contact us at admissionstaff@grad.wisc.edu. Please include the following information:

    • Description of the issue 

    • Applicant first and last name as it appears in Applicant Review or Slate

    • Applicant first and last name as it appears on the student’s score report

    • Applicant’s Campus ID

    • If applicable, the Campus ID of any other record that may be involved

    • If available, additional information about the test (e.g., PDF of the score report or the registration/appointment number)



Keywords:
Test Scores TOEFL IELTS Duolingo GRE English Proficiency find SIS 
Doc ID:
133786
Owned by:
Eric L. in Graduate School
Created:
2024-01-02
Updated:
2024-04-02
Sites:
Graduate School