OneNote - Clear Cache

Clearing OneNote's cache can correct a number of issues.

Here is how to clear the cache:

  1. Make sure notes are all synced before moving forward or data may be lost. 
    • In OneNote, click File, then Sync Status
  2. Close OneNote completely 
  3. Open Run and enter %localappdata%\Microsoft\OneNote
    • Press Windows + R key or open the start menu and search Run
  4. Open the folder for your OneNote version (like 16.0), locate the Cache folder and delete it


Keywords:
blinking 
Doc ID:
161453
Owned by:
Michael B. in DoIT Contract Partner Support Help Desk
Created:
2026-05-21
Updated:
2026-05-21
Sites:
DoIT Contract Partner Support Help Desk