Office 365 (Thunderbird) - Configure Modern Authentication
These instructions are for version of Thunderbird 77.0b1 or later, which supports OAuth2 modern authentication. To see your current version, press ALT+H and ALT+A.
Configure Thunderbird for Office 365
- Launch Thunderbird to bring up the main Thunderbird interface.
If you have other accounts configured, you can navigate here by clicking on Local Folders on the left-hand side. Select Email under the Setup Another Account section in the main window.
- Note: if you are configuring Thunderbird to modern authentication from basic authentication, you will have to remove your account and re-add it.
- ! Important ! If you have any files stored locally, it is highly recommended to back them up before attempting modern authentication.
On the Mail Account Setup window, enter information into the available fields as follows:
- Your name: Your name as you'd like it to appear
- NetID Account: Enter email@example.com
Service Account: Enter firstname.lastname@example.org\username_domain
- For multi-level domains, email@example.com, use the following format: firstname.lastname@example.org
- Enter email@example.com when using Thunderbird 78 as it will be flagged as invalid if there is a slash in the address.
Important: do not enter in your password on this login screen. Only enter your email address and name.
Note: If you don't know whether you are attempting to configure a NetID account or a Service account, please contact your domain administrator or the DoIT Help Desk.
- Click Continue
Thunderbird should automatically discover and fill in the server settings necessary for your account:
Click Done to confirm the creation of your account.
- Note: Now if you try to navigate to the Mailbox that was just added, you will be prompted to enter in your password. If this happens, hit cancel
- You may be prompted to complete Two Factor Authentication at this time. Complete this now to continue.
Navigate to Account Settings > Server Settings > Security Settings > Authentication Method and select OAuth2 from the Authentication Method dropdown.
- Navigate to Outgoing Server on the bottom of the left-hand panel of the account settings screen.
- Select the WiscMail smtp server and click edit on the righthand side
Change the Authentication method to OAuth2 to the following and then click OK:
- Description: WiscMail (wisc.edu)
- Server Name: smtp.office365.com
- Port: 587 (default)
- Connection Security: STARTTLS
- Authentication Method: OAuth2
- User Name: BBadger@wisc.edu
- Now, when you attempt to view your inbox, instead of being prompted for your password by Thunderbird, you will be redirected to authenticate through Duo.
- After authenticating in step 10, the setup is complete. Email data will take some time to sync. BE PATIENT.
You can get to the configuration settings by:
- Click Tools on the top menu bar (or the key combination ALT+T)
- Click Account Settings
Important Additional Steps to Complete Before Using Thunderbird
Reconfigure folder mapping:
Clients configured using Microsoft Exchange protocol use different folders for some of the primary mail folders. For consistency, we highly recommend that you configure Thunderbird to use these same folders. This will make it less confusing if you also use the web client for Office 365 or a different desktop client that is using the Exchange protocol.
Right-click on your Office 365 account and select "Subscribe..." from the drop-down menu.
- Place a check-mark within the box next to each of these folders: "Drafts | Deleted Items | Sent Items".
Click Subscribe button.
- Click OK button.
Right-click on your Office 365 account and select "Settings..." from the drop-down menu.
- Under your Office 365 account, select "Server Settings".
Within 'Server Settings | When I delete a message' section, select "Move it to this folder:" and use the text box next to this setting to select the "Deleted Items" folder.
- Under your Office 365 account, select "Copies & Folders".
Within 'When sending messages, automatically | Place a copy in:' section, select "Other" and use the text box next to this setting to select the "Sent Items" folder within your Office 365 account.
Make sure "Drafts" folder is selected within your Office 365 account under 'Drafts and Templates'.
- Click the OK button.
- Restart Thunderbird
- Right-click on your Office 365 account and select "Subscribe..." from the drop-down menu.
Disable the adaptive junk mail controls:
Office 365 server side junk/spam filtering is already enabled for all Office 365 accounts.
- Right click on the email address you just configured in the left-hand pane.
- Click on Settings.
- Click Junk Settings from the left-hand option pane.
- Uncheck the box for Enable adaptive junk mail controls for this account.
- Click the OK button.
Configure Access to the Campus Directory (Whitepages)
Thunderbird cannot access the Office 365 Global Address List (GAL): Office 365 - Getting Started with the Global Address List (GAL)
Use these instructions to configure the Campus Directory (Whitepages): Directory Search (Win) - Configure Thunderbird for White Pages