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Help Desk Service Changes Request Form
The Help Desk Service Changes team works with Help Desk Operations, technologist groups, and service owners, to review, design, and implement changes to Help Desk tools, processes, and documentation. This is our formal intake process.
The team includes the Help Desk Assistant Director (Patrick Johnson), the WiscIT team (Will Crickman and Brian Gratrix), the Help Desk Service Coordinator (Wanjiru Pontes), and the Help Desk Knowledge Manager (Dana Gerber-Margie).
For requests from these services, please fill out our simple form and we will be in contact shortly.
Help Desk Service Changes Request Form: https://go.wisc.edu/1524sm