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UW Digital ID - LRA - Searching for Requests

This document will summarize the steps in searching for a user's request or listing a specific kind of request.

Digital Certificates

Digital certificates are not located in the main application. You can search for digital certificate requests at

  1. Navigate to and log in with your institutional credentials.

    If you experience problems logging into this page please refer to the following KB document: 13942

  2. Click Administration in the left-hand sidebar.

  3. You can select various options to search for specific requests. Options for searching requests are listed below:

    • User Search: Search by full name, SPVI, EPPN, or PKI ID

    • Device Serial: Search for a given OTP token

    • Email: Search by the email address associated with the request

    • Campus: Search by campuses you are authorized for

    • Status: The following statuses are associated with OTP tokens:

      • SUBMITTED: Employee requests that have been submitted but still need to be ID verified / credentialed

      • CREDENTIALED: Employees who have been ID verified / credentialed but have not had a device assigned

      • COMPLETED: Employees who have been credentialed and have a device assigned; These are the only ones who can generate a OTP

      • REJECTED: Employees who have had their request rejected

Keywords:LRA, search, locate, request, approve, revoke, register, activate, credential, fob, app, smartphone, hrs, sfs, core user, uw digital id, otp, one time password, key fob, mfa, multi-factor authentication, shared financial system   Doc ID:32739
Owner:Marc T.Group:Identity and Access Management
Created:2013-08-13 16:16 CDTUpdated:2020-04-09 08:58 CDT
Sites:DoIT Help Desk, Identity and Access Management
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