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Office 365 (Apple Mail) - Search/Find Messages

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document explains how to search/find messages using Apple Mail. These instructions are for Mac OS 10.9, but are likely to be similar for Mac OS 10.5-8.

To search/find messages, use the search bar in the upper right, and choose a suggestion. To improve your search:


  • Use the search filters to specify which mailbox you want it to search in.


  • In the search bar, specify your search further by adding Boolean phrases such as AND, OR, or NOT. They must be in capital letters. (e.g Turkey NOT Bird OR Food)
  • If you want to include, Trash, Junk, and Encrypted Messages in your search results, go to Mail -> Preferences -> General.


Keywords:office365 o365 apple mail search find messages look for   Doc ID:42920
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2014-08-15 11:22 CDTUpdated:2017-11-30 11:41 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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