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Microsoft 365 (Outlook for Windows) - Remove an Outlook Profile

This document will instruct you on how to remove an Outlook profile. This is a common troubleshooting step that we often recommend customers do when they are experiencing issues using an Outlook client and need to recreate their profile.
  1. Ensure that your Outlook client is closed.
  2. Click the Start button and search for Control Panel.

    control panel search

  3. Search for Mail.

    mail control panel search

  4. Click on Mail application.
  5. A new window will open. In this window click Show Profiles....

    Click Show Profiles

  6. From the list of profiles, select the profile you would like to remove and click Remove and then click Ok

    Click Remove Then Click Ok

KeywordsO365 Office windows outlook remove delete profile mail account   Doc ID52565
OwnerO365 S.GroupMicrosoft 365
Created2015-06-15 11:41:40Updated2023-02-02 09:01:43
SitesDoIT Help Desk, Microsoft 365
Feedback  16   12