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Office 365 (Outlook for Windows/Mac) - Error - Sorry! There was a problem, please try again.
When you attempt to submit a message as spam/phish using the "UW-Madison - Report Spam/Phish" action:
within Outlook for Windows/Mac desktop client, you receive the following error: <strong>Sorry! There was a problem, please try again.</strong>.
This error may occur if you are running a version of Office/Outlook which does not support this functionality:
- Outlook version: Professional Plus or Volume License - see which version you are running.
- Possible solution:
Workaround: follow steps outlined in Office 365 - Submit a message as spam/phishing.