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WiscWeb - WordPress UW Theme - "Requested User Does Not Exist" Error
This document will show you what the "Requested User Does Not Exist" error looks like, explain when it occurs, what it means, and will explain how to fix the issue.
- First, make sure that the user has logged into WiscWeb at least once. This logs their credentials in the system and allows you to add them to your project. We recommend that they use a private browsing or incognito window to log in. Have them open a new private browser session and navigate to
https://wiscweb.wisc.edu. Then, they should login with their NetID credentials.
- Second, double check to make sure you are attempting to add them using their primary email address. You can check this by looking them up in the Campus Search tool.