Adobe Captivate and Presenter Subscriptions on the Campus Software Library

Adobe Captivate and Presenter Subscriptions are available on the CSL.

All currently employed UW-Madison faculty and staff have access to Adobe Captivate and Presenter subscriptions through links in the Adobe Site License section of the CSL. Both of the items in the CSL link to this form:

which is only accessible to currently employed UW-Madison faculty and staff. When a customer submits that form, they will be assigned a subscription to Captivate and/or Presenter that will run from the current date to one year from the last day of the month in which the subscription begins. Adobe will send the customer an email (sample) within an hour of their form submission which will describe how to access the software.

During the course of their subscription, the customer will have access to the most recent versions of the software.

Since there are a limited number of licenses available (573 Captivate and 573 Presenter licenses for UW-Madison), customers should subscribe only when they have an immediate need for the software.

At the end of the subscription, the customer would need to submit the form again to continue using the software.

When customers visit the subscription form, they'll be able to see the end date of their subscription:

Captivate Presenter Subscription form

An available check box indicates that they do not currently have a subscription for that product. In the above screenshot, the customer has an Adobe Captivate subscription through 1/31/2020 and they do not have a current Adobe Presenter subscription.

Escalations for questions regarding subscription status:

    • Should be classified as:
      • Service: Computers, Hardware & Software
      • Category: Campus Software Library (CSL)
      • Subcategory: Access/Login Issue
    • For ALL incidents, gather the following minimum required information:
      • Clear, detailed description of the problem
      • Complete customer contact information, including UW-Madison NetID.
      • Any recent changes to customer's status with UW-Madison.

Keywords:Adobe captivate presenter subscription CSL Campus Software Library   Doc ID:89356
Owner:Warren R.Group:DoIT Help Desk
Created:2019-01-29 08:33 CDTUpdated:2020-07-30 12:35 CDT
Sites:DoIT Help Desk, DoIT Tech Store
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