Support News

Kaltura - Logging into Mediaspace after having logged out (11/01)

Posted: 2021-11-01 10:44:30   Expiration: 2021-11-22 10:44:30

Disclaimer: This news item was originally posted on 2021-11-01 10:44:30. Its content may no longer be timely or accurate.

Kaltura is experiencing an issue after logging out of Mediaspace and attempting to log back in.

As of 11/01, errors are displayed on Mediaspace pages if a user returns to Mediaspace after logging out.  Errors could be listed as "API error" or "This page isn't working".

Closing and opening the browser resolves this issue and allows the user to log back into Mediaspace.

Learn@UW-Madison is aware of the issue and has reported it to Kaltura.

This issue will be tracked in this KB page.

-- Learn@UW-Madison: Andrew Reinke