Disclaimer: This news item was originally posted on Monday, Dec 4, 2017. Its content may no longer be timely or accurate.
RESOLVED: Blackboard Collaborate Service Issues (9:28 a.m. 12/4/17)
Posted: 10:45:43, Monday, Dec 4, 2017 Expiration: 18:00:00, Monday, Dec 4, 2017
Thank you for your patience as the vendor worked to resolve the issue.
RESOLVED (2 p.m. 12/4/17): The vendor deployed an emergency fix to resolve the issue and reports that all services are available.
Blackboard reports that the Collaborate service is experiencing intermittent issues, as of 9:28 am Monday, December 4, that affect launching Original and Ultra sessions. Users may receive an error message (e.g.., A03, Internal Server, etc.) and should try to reload the session.
-- Blackboard Collaborate Service
Created: 10:47:35, Sunday, Dec 3, 2017 (by Peter M.)
Updated: 15:15:59, Monday, Dec 4, 2017 (by Peter M.)