Support News

Tech Partner Help Online - Special Handling

Posted: 2001-04-12 11:54:15   Expiration: 2001-04-12 11:54:15

Disclaimer: This news item was originally posted on 2001-04-12 11:54:15. Its content may no longer be timely or accurate.

We have recently rolled out Help Online service for Tech Partners. Please familiarize yourself with the Tech Partner HelpOnline (HOL) Handling Information.

Please take some time to familiarize yourself with the "Tech Partner HelpOnline (HOL) Handling Information" document, located at:

In particular, please pay close attention to the specific support conditions the Tech Partners must meet to qualify for the "special' TP HelpOnline handling. The conditions are listed under the "Support Conditions" section of the handling document.

If you have questions or problem, please see me or your Tlead.

-- Wanjiru Pontes