Web Browsers - Security Certificate Errors

Explains what the secure connection failed error is and how to fix it.

Note: Many web sites and applications on campus are signed using certificates provided by ipsCA, a Certificate Authority that provides certificates to educational institutions. The root certificate for ipsCA expires on December 29, 2009. This means that web browsers which are not using the new ipsCA root certificate will encounter one of the errors shown below when viewing a secure page that uses an ipsCA certificate.

Here are a few browser specific security certificate errors:

Firefox

This Connection is Untrusted - You have asked Firefox to connect securely to login.wisc.edu, but we can't confirm that your connection is secure.

Internet Explorer

There is a problem with this website's security certificate.

Troubleshooting