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UW-Madison Google Apps - FAQ

This article provides basic information regarding UW-Madison Google Apps.

How do I access my UW-Madison Google Apps account?

If you use and/or share to your WiscMail account (@wisc.edu), you can log in with your NetID here: https://apps.google.wisc.edu/

If you use and/or share to your WiscMail Plus account (@dept.wisc.edu), you can log in with your WiscMail Plus email account here: https://apps.google.wisc.edu/mailplus

How do I change my account name?

A UW-Madison Google Apps account uses your NetID as your account name. You can request a NetID change only under certain circumstances. See: NetID - Changing Your NetID

How do I share a file using UW-Madison Google Drive?

See: UW-Madison Google Apps - Sharing Files with Google Drive

How do I share a UW-Madison Google Site?

See: UW-Madison Google Apps - Sharing UW-Madison Google Sites

I had a UW-Madison Google Apps account during the initial pilot. Has my username and/or password changed?

Your username (your NetID) is the same. Your UW-Madison Google Apps password is your NetID password. This means you can use the same credentials to log in to a UW-Madison Google Apps account as you would to log in to MyUW, Wiscmail, MyWebSpace, etc.

I had a UW-Madison Google Apps account during the initial pilot. What happened to the files and settings I stored in Google Docs and Sites?

Google Docs and Google Sites have been automatically migrated to a UW-Madison Google Apps account.

I had a UW-Madison Google Apps account during the initial pilot. What happened to the files and settings stored in my Google Calendar?

Google Calendar was available for the initial Pilot rollout but was disabled on October 11, 2010. All data that was in Google Calendar prior to that date has been lost unless you exported the data.

Where is the data stored (UW or Google servers)?

Data within Google Apps services is stored on Google's servers.

Will Google access my data?

While the license agreement with Google forbids unauthorized access to data stored on Google's servers, if this is a concern then we recommend not storing data within the Google Apps service.

Is the data backed up?

Google does not backup user data. It is up to the individual using Google Apps services to backup their own data.

What happens to my UW-Madison Google Apps account when I leave the University?

When you are no longer eligible for a NetID (NetID - Eligibility Policy), your access to UW-Madison Google Apps will also end. A few days prior to your account being deactivated, you will receive an email notification. It is up to the individual user to make sure that they have downloaded all of the data they need from Google's servers to their own computer or external UW account. For information on exporting files, please see: UW-Madison Google Apps - Backing Up Data

I'm not using my UW-Madison Google Apps account. Can you delete it?

Without a legal order, UW-Madison Google Apps accounts will not be deleted prior to normal deactivation. This is intended to protect your data -- data in deleted accounts is unrecoverable. If you are no longer using your UW-Madison Google Apps account or you have multiple accounts, please see the following: UW-Madison Google Apps - Hiding a UW-Madison Google Apps account

Does a UW-Madison Google Apps account meet the requirements to host restricted information or sensitive information?

We recommend that Google Apps not be used for storing restricted information. Other sensitive information is likely ok if you limit who has access to the information. See also:


UW-Madison is offering a suite of applications through our service, which are not covered under our Google Apps for Higher Education license. What does it mean to me to use these applications for University business?

Google does offer additional applications through the UW-Madison Google Apps Service. These applications are personal and unique, however, they are not covered under the original Terms of Service signed by the University of Wisconsin - Madison. Each of these applications has its own Google Terms of Services. Be aware that you, the user, and not the University is accepting these terms.

A list of Google Consumer Applications available to UW-Madison users can be found at UW-Madison Google Apps - List of Available Consumer Applications.

The Terms of Service of these Google commercial applications can be found at http://www.google.com/support/a/bin/answer.py?hl=en&answer=181865. Because the Terms of Service for these Google commercial applications are not covered by the original Terms of Service signed by the UW-Madison contract:

  • UW-Madison cannot assure users of these Google commercial applications where the data is stored
  • Users will be subject to the jurisdiction in the courts of California in any legal proceedings
  • Representation by UW-Madison Legal Services cannot be assumed

Guidelines for use of non-UW-Madison applications for instruction can be found at: Policies for Non-UW Apps for Instruction

Guidelines for use of non-UW-Madison applications for research can be fount at: Policies for Non-UW Apps for Research

See Also:




Keywords: google uw madison pilot info information FAQ frequently asked questions UW-Madison Google Docs apps drive blogger sites   Doc ID: 13687
Owner: Jesse T.Group: Google Apps
Created: 2010-03-21 19:00 CDTUpdated: 2014-03-27 12:07 CDT
Sites: DoIT Help Desk, Google Apps