Bomgar - Presentation Mode - Attendee Instructions

This document describes how to join a Bomgar Presentation.

Attendees

  1. You will receive an email from the presenter with a link to the presentation. The link will look similar to http://remotehelp.doit.wisc.edu/?ak=12345678901234567890123456789012. Either click the link or copy/paste it into a web browser.

  2. The webpage that appears will show the name of the Presentation with a Yes and Cancel button. Click the Yes button.

    bomgar-attendee-join.png


  3. Bomgar will now download or install software depending on which browser you are using:
    1. Internet Explorer: Choose Run
    2. Firefox: Choose Save File. Once download is finished, run the Bomgar file from the downloaded location.
    3. Safari: Automatically downloads the file to the Downloads folder. Run the Bomgar file from the Downloads folder.
    4. Chrome: Choose Save from the status bar. Once the download completes, run the Bomgar file by clicking on the link in the status bar area.

  4. Specify a name to be displayed to the group

    bomgar-attendee-name.png


  5. When the presentation is over, the Bomgar viewer will turn into a chat window. When you close the chat window, you will be prompted to remove the Bomgar software. If the presenter ends the sessions completely, Bomgar will automatically be uninstalled.

    bomgar-attendee-remove.png

    bomgar-attendee-thanks.png



Keywords:bomgar attendee setup configuration visitor   Doc ID:14429
Owner:Jeff W.Group:DoIT Help Desk
Created:2010-06-08 18:00 CSTUpdated:2015-10-01 08:49 CST
Sites:DoIT Help Desk, UW Green Bay - Test
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