Directory Search (Win) - Configure Thunderbird for White Pages

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document describes how to configure Thunderbird to access the campus LDAP server for directory service information.

Configuring Thunderbird

  1. Open Thunderbird.
  2. Go to the Tools menu and select Options.
  3. From the Options menu, select Composition. Then select the Addressing tab.
  4. Check the box next to Directory Server. Then click Edit Directories.

    Addressing tab

  5. Click the Add button.

    Add server screen

  6. Enter the following information on the General tab:
    • Name: Directory Search
    • Hostname: ldap.services.wisc.edu
    • Base DN: dc=wisc,dc=edu

    Directory Server Properties screen

    Then click OK.

  7. Click OK again.

    LDAP Directory Servers screen

  8. Make sure that Directory Server is checked and Directory Search is selected in the drop down menu.

    addressing tab - directory search selection

    Then click OK.

  9. Thunderbird is now configured for LDAP!

Using Directory Services

In Thunderbird, addresses will autocomplete when filling out the To:, Cc:, and Bcc: fields. The results will appear in a drop down below the field you are typing in.

You can also perform a search through you Address Book:

  1. Go to the Tools menu and select Address Book.
  2. Select Directory Search from the left-hand pane and enter the name you are looking for in the Search field:

    3. Address Book selection

In some instances, you may experience problems with auto-completion. If so, please review the following document: http://kb.wisc.edu/page.php?id=5032.

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