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Security - Multi-Factor Authentication Process Overview

Comprehensive overview of Multi-Factor Authentication as a quick reference and catalog of supporting material.

Multi-Factor Authentication Process Areas:

  1. Multi-Factor Authentication Overview
  2. Requesting a One-Time Password Device
  3. Accessing Protected Systems with Multi-Factor Authentication
  4. Contingency Access:  One-Time Password Device Issues

Notice: we have attempted to accommodate a wide range of devices utilizing YouTube as our video hosting source. However, users may encounter known issues viewing the embedded videos with the following browser versions:

  • MSIE8 (select "no" on the Security Warning prompt and the videos should work)
  • MSIE9 (selecting "Show Content" should display the videos)

We recommend to users who continue having issues even after trying the above to attempt viewing in another browser, or you can utilize the links provided below to access the videos directly in YouTube.

  1. Multi-Factor Authentication Overview (6:09)
    http://youtu.be/znVkPIAYGxA
  2. Requesting a One-Time Password Device (7:26)
    http://youtu.be/7mf3Kf3CYos
  3. Accessing Protected Systems with Multi-Factor Authentication (3:03)
    http://youtu.be/xvC26OTF45A
  4. Contingency Access: One-Time Password Device Issues (8:34)
    http://youtu.be/wKxFf8SJvuk

Multi-Factor Authentication Overview:

You may have already seen many of the Multi-Factor authentication videos through the HRS Security Awareness Course.  If you missed them, here is a short overview video to introduce you to why systems are leveraging Multi-Factor authentication to further protect University data.

1: Multi-Factor Training – OTP Overview (6:09)


Requesting a One-Time Password Device:

Core protected system users need to have been assigned a one-time password (OTP) device to access these systems.  Here is a short video that will walk you through the request and device assignment process:

2: Multi-Factor Training – Requesting Your OTP (7:26)
 


Related Knowledge Base Articles:


How do I Obtain a One Time Password (OTP) Key Fob
Requesting a Smart Phone One Time Password (OTP) Application for Authentication
Requesting a Hardware Key Fob One Time Password (OTP) Device for Authentication
How do I find out who my Local Registration Authority (LRA) is?
Credential / ID Verification Process for a One Time Password (OTP) Request
Smart Phone OTP Application Information
Testing your OTP Key Fob or Smartphone Application
Changing your One Time Password Device from Smart Phone / Hardware Fob to the Alternate Method
Cancelling an Existing Request for a One Time Password (OTP) (for either a fob or smartphone)
Credential / ID Verification and Activate / Assign a REMOTE Customer's One Time Password


Accessing Protected System with Multi-Factor Authentication:

Now that you have your one-time password device, here is a short video that will show you how to use update your contingency access information and use your device to access a protected system.

3: Multi-Factor Training – Using Your OTP (3:03)




Related Knowledge Base Articles:


Logging in using the Smart Phone One Time Password (OTP) Application
Logging in using a Hardware Key Fob One Time Password (OTP) Device
Changing / Updating Contingency Access Information


Contingency Access:  One-Time Password Device Issues

Need to access a protected system when you forget your OTP device?  We have you covered!  Here is a short video that will show you how to use the contingency access features of the one-time password solution.

4: Multi-Factor Training – Contingency Access (8:34)




Related Knowledge Base Articles:

Requesting a Temporary Static One Time Password for Contingency Access
Process for Replacing Damaged or Malfunctioning Hardware Key Fob One Time Password OTP Device
OTP Device Locked / Disabled
Account Locked Due to Incorrect Contingency Question Answers While Requesting a Temporary Static One Time Password
Lost or Stolen OTP Device
Process when Leaving or Terminating Position with UW - Returning Key Fob or Unassigning Smartphone Application




Keywords:request, fob, app, hrs, sfs, core user, uw digital id, otp, one time password, key fob, hardware token, smartphone, id, credential, id verification, activate device   Doc ID:34875
Owner:Ryan L.Group:Human Resource System (HRS)
Created:2013-10-29 15:34 CDTUpdated:2015-03-03 15:09 CDT
Sites:Digital ID, DoIT Help Desk
Feedback:  1   1