Office 365 (Outlook on the web | Outlook for Windows/Mac) - Accessing Another User's Email Folders

There are times when you need to access another account's email folder(s). This document assumes that you have been granted permissions to access email folders in another account. If you do not have Full Mailbox permissions or permissions to access individual folders within another account, please refer to the Office 365 (Outlook on the web | Outlook for Windows/Mac) - Manage permissions to an email folder document.

Expand the desired section below to access the account you have been granted permissions to.


Outlook on the web

Important: In addition to having permissions to the folder(s) of the account you are attempting to access, the account must be searchable in the GAL.


Outlook for Windows

Outlook for Mac

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